HomeSupport systemWordPressBiolifeCan't see this class "yith-wcqv-button" after installation
  • Customer

    Can't see this class "yith-wcqv-button" after installation

    Posted by: mat_tor Feb 10, 2021 at 08:02 (3 year ago)
    Hi.
    After installing demo content, in the wishlist page i can't see the image ico in the quickview button.
    Why? It seems like it cannot find that class.
    Thanks
  • Customer

    Posted by: yame, Feb 13, 2021 at 15:22 (3 year ago)

    Hi, @mat_tor

    So please provide me your admin + FTP account. And take the screenshots of your issue.
    I will check faster. Thank you!

    Regards,
    Yame
  • Customer

    Posted by: mat_tor, Feb 13, 2021 at 15:28 (3 year ago)

    I can give you the screen shot
    Untitled-6027f00cf2e67.png
  • Customer

    Posted by: mat_tor, Feb 13, 2021 at 15:28 (3 year ago)

    As you can see no icon in the button
  • Manager

    Posted by: yame, Feb 14, 2021 at 15:01 (3 year ago)

    Because I cannot check your site so I don't know what wrong.
    Please provide me your admin + FTP account, then my coder will help you to check
  • Customer

    Posted by: mat_tor, Feb 14, 2021 at 19:37 (3 year ago)

    There are many problems. First the one i wrote up of the search icon.SEcond if i enter in product swatches i can't see the option image i set. Third i'd like have more option of seeing variation swatches.

    I'd like to have selection like in the demo and not only in the grey box on the right of the product.
    Untitled-60297bfa5d17b.png
  • Manager

    Posted by: yame, Feb 15, 2021 at 15:44 (3 year ago)

    Your admin account is not correct: https://prnt.sc/zmaur1
    Pls check again.
    And help me to take the screenshots for all of your problems. I will check faster. Thank you!
  • Customer

    Posted by: mat_tor, Feb 15, 2021 at 16:48 (3 year ago)

    sorry. retry
  • Customer

    Posted by: mat_tor, Feb 15, 2021 at 16:56 (3 year ago)

    Another problem in cross-sell products. if i type the name of a product he returns always "true"
    Untitled-602aa7c27aa94.jpg
  • Customer

    Posted by: mat_tor, Feb 15, 2021 at 17:08 (3 year ago)

    Look at picture with description
    Untitled-602aaa74b489b.jpg
  • Manager

    Posted by: yame, Feb 17, 2021 at 10:06 (3 year ago)

    - cross-sell products: This is the bug of Woo. We also get this problem on the demo site. So we have to wait for the next updated version of Woo.
    - product swatches: Now I see the images are showing: https://prnt.sc/zu8b35.
    If you want to move the position of this product, you will have to custom your site. We do not support this because it will change the default style of the theme. Hope you understand

    Regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES