HomeSupport systemWordPressEliahLogo and Main Color 1
  • Customer

    Logo and Main Color 1

    Posted by: roro111 Feb 10, 2021 at 05:17 (3 year ago)
    Hi,
    Logo and Main Color 1 are not changing. I did clear cache, tried another browser, but no luck. Can you please help?

    Thanks
  • Customer

    Posted by: roro111, Feb 10, 2021 at 05:51 (3 year ago)

    I see the changes are effecting the shop pages, not the regular pages.
  • Customer

    Posted by: yame, Feb 13, 2021 at 15:14 (3 year ago)

    Hi, @roro111

    Could you please provide your admin account?
    I cannot access your registered domain: https://prnt.sc/zd9vmc
    I would like to check your site then will give you the correct answer

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: roro111, Feb 14, 2021 at 15:51 (3 year ago)

    Please try the attached credential.

    Thank you
  • Customer

    Posted by: roro111, Feb 15, 2021 at 00:54 (3 year ago)

    Also, in global site settings, global colors, I changed the Primary and the Accent (the green and the blue) colors to different colors, but they are not taking effect either. So try to add to cart, you will see a popup message "added to cart" with green background still. The blue is when you look at the NEW items, there is a NEW tag with blue background on the new item photo in shop, is not changing color either. I attached 2 files so you see what I mean.

    Thanks
    Screen-Shot-2021-02-14-at-5.52.25-PM-6029c65eea4cf.png
    Screen-Shot-2021-02-14-at-5.53.22-PM-6029c65eea8ca.png
  • Manager

    Posted by: yame, Feb 15, 2021 at 15:41 (3 year ago)

    - The logo and Main color 1: On every page, I see these changes are applied
    - in global site settings, global colors, I changed the Primary and the Accent: Could you take the screenshots of the places you changed these colors?
    And which color do you want to apply for the NEW tag and "add to cart" popup?
    Then I will check again for you

    Pls provide me your FTP account also. My coder will check the problem in code if needed. Thank you!
  • Customer

    Posted by: roro111, Feb 15, 2021 at 16:44 (3 year ago)

    -Please find attached screenshot of where I changed the blue and the green colors in global colors settings. I want to apply similar colors to what you see in the screenshots. I need to be able to change it as necessary. If code need to be modified I would like to know where to modify it.

    -One of the screenshots shows that the original main color was not changed in some areas, the shopping cart icon for example, the buttons on hoover, the text of the categories names under the product.... and many other areas.

    Thank you
    Screen-Shot-2021-02-15-at-9.27.30-AM-602aa50524bcf.png
    Screen-Shot-2021-02-15-at-9.27.53-AM-602aa50524f42.png
    Screen-Shot-2021-02-15-at-9.39.52-AM-602aa50525357.png
  • Customer

    Posted by: roro111, Feb 15, 2021 at 16:54 (3 year ago)

    ... also, please check the regular pages which you did not check to see the changes if it was applied to them. You checked one of the shop pages only. My concern was for the regular pages.
    Thanks
  • Customer

    Posted by: roro111, Feb 16, 2021 at 16:30 (3 year ago)

    UPDATE: I figured out how to change the Main Color 1 on the rest of the pages, I have to enable MetaBox on each of the pages. I still need help on how to change the Green and the Blue colors shown in the screenshots attached.
  • Manager

    Posted by: yame, Feb 17, 2021 at 02:55 (3 year ago)

    My coder is checking your site. I will inform you if he gives me any feedback.
    Thanks for your patience!
  • Manager

    Posted by: yame, Feb 17, 2021 at 06:53 (3 year ago)

    I got the feedback:

    - "in global site settings, global colors, I changed the Primary and the Accent..." => These sections do not relate to that "global colors". If you want to change, you have to add CSS code:

    + popup message "added to cart" :
    .growl.growl-notice{
    background-color: green;
    }

    + NEW tag:
    .product-item .product-thumb .product-labels > span.onnew{
    background-color: blue;
    }

    - "the shopping cart icon for example, the buttons on hoover"
    => This is followed the Main color 1 in Edit page

    - "the text of the categories names under the product"
    => You can use the css code:

    .ovic-tabs .eliah-tabs .tab-item a::after{
    background-color: #f26460;
    }

    Remember to take the backup of all the css code you add to your site. Because when you update the theme, all these changes will be lost. And we will not support the next time.

    Now pls do as the guideline then let me know the result
    Regards,
    Yame
  • Customer

    Posted by: roro111, Feb 17, 2021 at 19:17 (3 year ago)

    Thank you very much, colors are as expected now.
  • Manager

    Posted by: yame, Feb 18, 2021 at 00:38 (3 year ago)

    You're welcome

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/eliah-woocommerce-wordpress-theme/28040295 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: roro111, Feb 18, 2021 at 22:58 (3 year ago)

    Hello Yame,
    the CSS you provided above changes the desktop version, not the mobile version. Can you help? I need modify the green and the blue colors on the mobile version too.

    Thanks
  • Manager

    Posted by: yame, Feb 19, 2021 at 07:25 (3 year ago)

    Pls take the screenshot about this. My coder gave you 3 sections and he would like to know exactly the one you are mentioning.
    Then he will check again for you
  • Customer

    Posted by: roro111, Feb 19, 2021 at 15:29 (3 year ago)

    there is 2 issues on the mobile, please check the the 2 screenshots attached. One related to the green add to cart window that did not changed using the 3 code sections above. And the second issue is that the Newsletter is scrambled with the text on the Shop page.
    Thank you
    scrambled-602fd9674120b.jpg
    Screen-Shot-2021-02-19-at-8.25.40-AM-602fd96741abb.png
  • Manager

    Posted by: yame, Feb 20, 2021 at 01:21 (3 year ago)

    I sent your comment to my coder. Let him check and I will inform you when he gives me the answer.
    Thank you!
  • Manager

    Posted by: yame, Feb 22, 2021 at 07:37 (3 year ago)

    This one: https://prnt.sc/103hehb => DONE
    This one: https://prnt.sc/103hf2j => My coder checked but he did not see the same with yours: https://prnt.sc/103hfnx

    Pls check again then let me know
  • Customer

    Posted by: roro111, Mar 14, 2021 at 17:53 (3 year ago)

    https://prnt.sc/103hfnx you are right. It was the cache.

    But I have some other issues i need help with please.
    1- Where to edit the link to wishlist page in top header? It is leading to /?page_id=12/ but my right wishlist page is /wishlist/
    2- The menus on shop pages seems to have something wrong - Menu is not functioning on either desktops and mobile.
    Thank you
    Screen-Shot-2021-03-14-at-11.00.55-AM-604e4da3e9f71.png
    Screen-Shot-2021-03-14-at-11.49.46-AM-604e4da3ea1dc.png
  • Customer

    Posted by: roro111, Mar 14, 2021 at 18:01 (3 year ago)

    Link to website attached.
  • Manager

    Posted by: yame, Mar 15, 2021 at 08:06 (3 year ago)

    2. It is because, on your header, you still do not set up the primary menu: https://prnt.sc/10m2hx1
    When I tick here: https://prnt.sc/10m2j5b then the menu items show on desktop and mobile version:
    https://prnt.sc/10m2jl1
    https://prnt.sc/10m2jym
    https://prnt.sc/10m2k8p

    Pls check again then let me know
  • Customer

    Posted by: roro111, Mar 14, 2021 at 20:27 (3 year ago)

    1- Where to edit the link to wishlist page in top header? It is leading to /?page_id=12/ but my right wishlist page is /wishlist/ ---- I found its settings in YITH. Sorry
  • Customer

    Posted by: roro111, Mar 15, 2021 at 15:49 (3 year ago)

    Sorry I did not see it before. Thank you Yame for all your support.
  • Manager

    Posted by: yame, Mar 16, 2021 at 03:55 (3 year ago)

    Thank you so much for your comment.
    I also see your rating. This is the first best rating of this theme. Thank you sooo much!

    So I will close this ticket.
    If you need any help, please submit a new one then I will check for you

    Best regards,
    Yame
  • Customer

    Posted by: roro111, Mar 17, 2021 at 18:39 (3 year ago)

    Hi Yame,
    Subscribing to newsletter is giving and error: "Oops. Something went wrong. Please try again later." Can you please check what is wrong? Thank you
    Screen-Shot-2021-03-17-at-11.35.35-AM-60524ce57f45d.png
  • Customer

    Posted by: roro111, Mar 18, 2021 at 03:07 (3 year ago)

    Never mind Yame, it was solved. It wasn't related to the theme. Thanks
  • Manager

    Posted by: yame, Mar 18, 2021 at 04:06 (3 year ago)

    Oh. it's great.
    Okay so I will close this ticket again. Thank you!

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