HomeSupport systemWordPressBiolifeImoırt Demo Error
  • Customer

    Imoırt Demo Error

    Posted by: azizcanaslan Feb 9, 2021 at 01:44 (4 year ago)
    Hello.I have problem while I import the demo.Demo import never complete it just buffering forever.Please help
  • Customer

    Posted by: yame, Feb 9, 2021 at 08:07 (4 year ago)

    Hi, @azizcanaslan

    I would like to reset your site then will help you to re-install the theme from scratch.
    But even the demo content is even not imported for your site but it loads really slowly.
    You should check again from your hosting manager also. And let me know the homepage you want.

    Your FTP account is not full. Pls provide the server account. Thanks!
    Regards,
    Yame
  • Customer

    Posted by: azizcanaslan, Feb 9, 2021 at 08:48 (4 year ago)

    Actually I have tried everything I reset the site and re-install again over and over.But demo has not imported.Site is slow because there is no any ssl yet.I want homepage 12.Kindly ask to rapidly solve this.Best regards.
  • Manager

    Posted by: yame, Feb 13, 2021 at 14:47 (4 year ago)

    DONE. Your site loaded so slowly so we took a long time to finish.
    Now pls check your site. I imported demo 12 for your site.

    Regards,
  • Customer

    Posted by: azizcanaslan, Feb 13, 2021 at 18:04 (4 year ago)

    Thank you so much.
  • Customer

    Posted by: azizcanaslan, Feb 9, 2021 at 08:49 (4 year ago)

    .
  • Customer

    Posted by: azizcanaslan, Feb 13, 2021 at 19:36 (4 year ago)

    Please check there is something wrong your on installation photos buffering and there is circle buffering and content never show up.I ve upgrade my hosting.Now its fast.Please determine problem.I just waste time to figure out theme problems I could spend that time develop the website!
  • Manager

    Posted by: yame, Feb 14, 2021 at 15:12 (4 year ago)

    Excuse me, could you pls take the screenshots? I don't understand what you mean.
    I will check again when I can see it. Thank you!
  • Customer

    Posted by: azizcanaslan, Feb 14, 2021 at 19:37 (4 year ago)

    You have installed demo wrong!Images and widget can not find the source but I have deleted the theme and re-installed and I was able to import demo by myself.Now I have problem on editting shop page when I change the header and update,the change does not apply.Do you know any possible reason of that?
  • Customer

    Posted by: azizcanaslan, Feb 15, 2021 at 12:36 (4 year ago)

    Also Im not able to apply Logo change on homepage12.Shop page header and Logo setting does not apply.Kindly ask to assist me.
  • Manager

    Posted by: yame, Feb 15, 2021 at 14:16 (4 year ago)

    Ahh you mean that you want to install the theme with the Elementor template, right?
    Because when I accessed your site, I see that you were using this theme with the VC template so I just installed it again for you
    Change logo: Please click Edit Page: https://prnt.sc/zm0tp9 > Scroll down and you will see the Custom Theme Options, then disable the Meta box mode: https://prnt.sc/zm0vmg
    So, all settings in Theme Options will be applied for your site. Pls check then let me know
  • Customer

    Posted by: azizcanaslan, Feb 15, 2021 at 20:01 (4 year ago)

    Thank you for your respond.Logo and header problems are not on mainpage but ''shop'' page.Even I change the header and logo on shoppage with metabox disabled changes has not applied.I use homepage 12 and I have choosen header 12 on shoppage but shoppage does not effect with changes I have done.
  • Customer

    Posted by: azizcanaslan, Feb 15, 2021 at 21:16 (4 year ago)

    also you guys made really good job in aesthetic aspect.Theme looks really good.
  • Manager

    Posted by: yame, Feb 16, 2021 at 11:18 (4 year ago)

    When I disable the Meta box mode, now Homepage and shop page have the same header and logo:
    https://prnt.sc/zpz9jx
    https://prnt.sc/zpza8h

    Now just edit in Theme Options only to get the same result on every page.
    Thank you so much for your comments. I really hope that you will be satisfied with my support and will spend a little time to rate 5 stars for me on this website: https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723
    It is really worth to me. Thank you !!!

    Regards,
    Yame
  • Customer

    Posted by: azizcanaslan, Feb 16, 2021 at 12:48 (4 year ago)

    There is clear problem on a theme.The change you have done is not header 12.Its different header.if You check 'homepage12'' and ''header you applied'' is not same!You only keep saying meta box option and I switch on and off try many times. Please be more clear and helpful instead of fudge the issue.
  • Customer

    Posted by: azizcanaslan, Feb 16, 2021 at 16:39 (4 year ago)

    I have just back to backup because I dont wnat that header you have installed.Kindly ask to assis to apply header 12 on ''shop'' and related pages.
  • Customer

    Posted by: azizcanaslan, Feb 16, 2021 at 20:31 (4 year ago)

    Is it because I use dokan Multivendor plugin? header of product and shop pages can not be changed if I use Multivendor plugin?
  • Manager

    Posted by: yame, Feb 17, 2021 at 08:27 (4 year ago)

    My coder is checking for you
    I will inform you when I get his answer. Thanks for your patience!
  • Manager

    Posted by: yame, Feb 17, 2021 at 08:35 (4 year ago)

    Your FTP account is not correct: https://prnt.sc/ztxcuf
    Pls check again
  • Manager

    Posted by: yame, Feb 17, 2021 at 09:17 (4 year ago)

    Now it has the same header for both homepage and the inner pages.
    If you don't want to disable the Meta box mode, you have to set up the same structures as in the Theme Options including all menus, color, ...
    Homepage: https://prnt.sc/zu2geb
    Shop page: https://prnt.sc/zu2hci
    As you can see, these pages have the same header already.

    Pls check your site now then let me know
  • Customer

    Posted by: azizcanaslan, Feb 17, 2021 at 11:34 (4 year ago)

    Okay. Its not possible to change header on multivendor then.I hope you will change it on next update.Please remove Header Sticky on shop,main and all related pages please because Its not possible to remove it since I use multivendor.I added screenshot...Kindly ask to make theme more multivendor friendly on next update.
    8d1d5c6c-d938-4529-b8fb-7fff89f664e8_200x200-602cff339afde.png
  • Customer

    Posted by: azizcanaslan, Feb 17, 2021 at 11:36 (4 year ago)

    .
    mrgmrgn-602cffcad54f5.png
  • Customer

    Posted by: azizcanaslan, Feb 17, 2021 at 13:18 (4 year ago)

    Now I able to change it.You can close to topic.Thank you.
  • Manager

    Posted by: yame, Feb 18, 2021 at 10:23 (4 year ago)

    Okay I got it

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