• Customer

    Issue with Site

    Posted by: meetferoz Feb 7, 2021 at 04:38 (2 months ago)
    I am facing several issues
    1.The Category Image is not being shown correctly. Click https://www.edits.sg/product-category/phone-accessories/chargers/
    There are multiple problems here. On top of the screens, i see some items like cofee water etc...I dont want that.
    Then if you see the category image, its cropped. Even the text of category (Chargers) is not being shown correctly.
    See attached image category-chargers-1.jpg

    2. On the same page, the item image is cropped at sides. It is not showing full width of the item image. See the attached image Cropped Img.jpg

    3. The variations shown for the item are wrong. i have 4 variations. but only 2 are shown. Check the images prblmswithvariations1 & prblmswithvariations2





  • Customer

    Posted by: yame, Feb 9, 2021 at 02:41 (2 months ago)

    Hi, @meetferoz

    1. Menu: Because you add the menu for these boxes: https://prnt.sc/ysai7d
    2. DONE. My coder fixed for you
    3. You have 4 variations for this product but there are 2 different values: with adapter and No adapter

    Pls check your site again then let me know
    Regards,
    Yame
  • Customer

    Posted by: meetferoz, Feb 9, 2021 at 04:17 (2 months ago)

    2. This is not fixed. The Item image on category page is still cropped. See attached Cropped Img.jpg.
    THe Image n Text of category is also not aligned correctly. The category image is also cropped. See img category-chargers-2.jpg

  • Manager

    Posted by: yame, Feb 9, 2021 at 08:11 (2 months ago)

    2. Ahh sorry. I made the mistake. My coder said that this has the settings in Theme Options > WooCommerce / Layout / Size Thumbnail: https://prnt.sc/ytcki5

    Pls check
  • Customer

    Posted by: meetferoz, Feb 10, 2021 at 09:37 (2 months ago)

    I changed the settings and item image is correct.
    How abt the category image? it still looks cropped. I have alredy shared u the screenshot in earlier (category-chargers-2-60220ccabff54.jpg)
  • Manager

    Posted by: yame, Feb 13, 2021 at 15:26 (2 months ago)

    I am asking again the coder. When he gives me his answer, I will let you know immediately.
    Thanks for your patience!
  • Manager

    Posted by: yame, Feb 14, 2021 at 14:50 (2 months ago)

    My coder would like to know what the "category image" is.
    If it is this image: https://prnt.sc/zhizfd, it is not cropped.
    Even your screenshot: https://support.kutethemes.com/public/uploads/attachment/category-chargers-2-60220ccabff54.jpg
    It is just because the page title "CHANGES" is being overlapped on the image: https://prnt.sc/zhj7gr

    Pls check again
  • Customer

    Posted by: meetferoz, Feb 19, 2021 at 12:40 (2 months ago)

    But how to fix it?? I dont want the category image to look cropped like the one i m seeing?
    Chk the attached image of my category : category-chargers-3.jpg

  • Manager

    Posted by: yame, Feb 20, 2021 at 01:10 (2 months ago)

    My coder is checking. And I will inform you again when I get his answer
  • Manager

    Posted by: yame, Feb 22, 2021 at 07:28 (a month ago)

    DONE. My coder added CSS code in Theme Options, line: 1-14. You should take the backup for this code when you update the theme

    Pls check then let me know

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