• Customer

    Change and remove languages

    Posted by: steinbec Feb 4, 2021 at 11:30 (2 months ago)
    I would be glad if you could help with changing the language and removing the login seper unit. Thanks.

    601bdb75d3fc2.png

  • Customer

    Posted by: yame, Feb 5, 2021 at 02:16 (2 months ago)

    Hi, @steinbec

    - Translate: I installed the plugin Loco for you. So please translate these texts in Loco > Themes
    - Remove icons: DONE. My coder used child-theme, custom file templates/header / header-style-15.php
    Pls check again then let me know

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: steinbec, Feb 5, 2021 at 08:21 (2 months ago)

    thanks. The transactions I said yes have been made, but the menu is not visible in mobile. What should I do about it?
  • Customer

    Posted by: steinbec, Feb 5, 2021 at 10:17 (2 months ago)

    meanwhile, loco translation does not seem to work. the place I said is not translated.
  • Customer

    Posted by: steinbec, Feb 5, 2021 at 14:30 (2 months ago)

    Loco Translate was canceled because it slowed down the system seriously.
    The menu on the mobile has been added in the picture. mobile menu is not visible.
  • Customer

    Posted by: steinbec, Feb 5, 2021 at 08:21 (2 months ago)

    thanks. The transactions I said yes have been made, but the menu is not visible in mobile. What should I do about it?
  • Manager

    Posted by: yame, Feb 6, 2021 at 10:07 (2 months ago)

    Excuse me, I don't see the plugin Loco on your site: https://prnt.sc/yi6snh
    Have you removed it?
  • Customer

    Posted by: steinbec, Feb 7, 2021 at 16:11 (2 months ago)

    I guess you are not reading our past answers.
    1. Loco translate does not do the translation I want and the system is seriously contracted. For this reason, the loco translate plugin has been removed.
    2. The menu does not appear on the mobile site, it is necessary to take action by me or by you.
    I would be glad if action is taken quickly for my questions.
  • Customer

    Posted by: steinbec, Feb 15, 2021 at 10:26 (2 months ago)

    Hello there;
    Why don't you answer, how many days have passed.
  • Manager

    Posted by: yame, Feb 15, 2021 at 14:57 (2 months ago)

    OMG. I made the mistake. I am really sorry.
    1. The loco plugin: I remember that when I tried to translate all your texts, I saw it worked then I informed you of the result. So if you don't want to use the plugin to translate, you can translate these texts in code. However, you are not allowed to update the theme in the future. If not, your changes will be lost

    2. This theme does not have the menu on the mobile version. On the demo site, we do not have this option also: https://prnt.sc/zm5itc
    Hope you understand this
  • Customer

    Posted by: steinbec, Feb 15, 2021 at 17:06 (2 months ago)

    How will people visit the site without a mobile menu? how will they find what is where. With 59% mobile users nowadays, it is not nice to have a mobile menu on our site. On the other hand, there was a mobile menu before, I just asked you to remove the login and basket, you removed everything. For these and other reasons this theme does not seem to work for us. Because you even answer the support request 7 days later. In this case, we want to cancel the fee we paid for the theme. How will theme cancellations be done? We would be pleased if you share this information with us. Thanks.
  • Manager

    Posted by: yame, Feb 18, 2021 at 09:18 (2 months ago)

    No, I mean the menu at the bottom of the page on the mobile view. With this demo of the theme: https://kuteshop.kute-themes.net/, we do not have this style. And you are using this demo which using the VC template to build the theme.

    However, with this demo: https://new-kuteshop.kute-themes.net/ which using the Elementor template to build the theme, we have the style of Menu at the bottom of the page on the mobile view.

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