• Customer

    Demo Content

    Posted by: ofnerpartner Jan 13, 2021 at 09:31 (2 months ago)
    I followed your documentation exactly but I wasn`t able to install the demo conten.
    When I run the "wordpress importer" I`m asked to upload a xml-file!
    When installing my favourite demo site (Barber) nothing happened!

  • Customer

    Posted by: yame, Jan 14, 2021 at 08:44 (2 months ago)

    Hi, @ofnerpartner

    Please provide me your admin + FTP account.
    My coder will check then help you to re-install the theme

    Regards,
    Yame
  • Customer

    Posted by: ofnerpartner, Feb 15, 2021 at 09:18 (a month ago)

    You cannot see the site because I couldn`t use your Theme!!! That`s the problem!

    Now here is the access again in secret information.

    Thx, Bernadette
  • Manager

    Posted by: yame, Feb 15, 2021 at 14:32 (a month ago)

    Yes, I access again your admin account.
    But I just can see the Dashboard site, the front end is not.
    So, I would like to reset your site then will install again the theme for you. Do you need to take backup anything?
    Are you sure that when we can install the theme successfully, we can see the front end site?
  • Customer

    Posted by: ofnerpartner, Feb 17, 2021 at 10:39 (a month ago)

    You`re allowed to install the theme again. We don`t need a backup.
    There is no front end yet, because the installation wasn`t successful.

  • Manager

    Posted by: yame, Feb 18, 2021 at 10:31 (a month ago)

    DONE: Pls check your site then let me know

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/armania-elementor-woocommerce-theme/26743715 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: ofnerpartner, Feb 24, 2021 at 09:46 (a month ago)

    Hi!
    1) How can I change the background color from black to white? Tried this for several times...
    2) I need to put the logo and the menu in centre
    3) I need to hide the woocommerce and login elements on the header.. Is there a way to change header and menu design on my own?
  • Manager

    Posted by: yame, Feb 24, 2021 at 10:01 (a month ago)

    Hi,

    Pls help me to take the screenshots for all your 3 points, then I will check faster
    Thank you!
  • Customer

    Posted by: ofnerpartner, Feb 24, 2021 at 10:37 (a month ago)

    Screenshot
  • Manager

    Posted by: yame, Feb 25, 2021 at 02:06 (a month ago)

    Hi,

    I see that you rated 1 star for my team.
    It is not fair, mate. When you have trouble with the header, we still help you to check. And, you did not read the document to understand why it did not work, so you don't know how to apply the settings in Theme Options for your site.

    Please refer to this document: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/
    When I checked your site, the Meta box mode in Custom Theme Options was still being enabled: https://prnt.sc/10633to. Then I disabled this mode, your header changed immediately as your settings in Theme Options: https://prnt.sc/10634ew
    For removing the parts you marked, my coder will check later.
    So I hope that you will remove your rating or re-rate with a good rating for us.
    Thank you!
  • Customer

    Posted by: ofnerpartner, Mar 1, 2021 at 08:48 (a month ago)

    Hi!

    I think it`s fair because there`s not enough flexibility in your theme. I worked with many themes from other authors and there was no problem changing the background of a site or customizing the header. I read your documentation exactly but there are some bugs in the theme because for example if I change the background color nothing happens.. Also you can`t build your own header - like it is possible for the footer.. You `re just able to choose one of the prepared headers.

    Please show me how to change the background-color and hide the woocommerce-buttons. Then I can upgrade the recommendation.

    Thanks!



  • Manager

    Posted by: yame, Mar 5, 2021 at 02:52 (a month ago)

    The header is the part that we have to build as the default design.
    It is not a page like Footer or other pages so you cannot build or edit as you want.
    Change color: You can change in Theme Options here: https://prnt.sc/10dcels and pls take the screenshot of the part that you changed but nothing happens. I will check

    hide the woocommerce-buttons: Could you show me which button? Then I will check and give you the correct answer.
    Thank you!

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