• Customer

    KuteShop Header 15 Issue

    Posted by: stuartlane Jan 8, 2021 at 16:21 (15 days ago)
    Hi we are using header 15 at https://2021.arperformance.co.uk and seems to be a issue with the submenu where it drops down. It does not show. I have tried other headers and it works perfect, but we want to use header 15. you can see this issue at https://2021.arperformance.co.uk and it is the main menu in the orange bar.

  • Customer

    Posted by: yame, Jan 11, 2021 at 07:46 (12 days ago)

    Hi, @stuartlane

    My coder is checking for you. I will inform you when I get his answer.
    Thanks for your patience!

    Regards,
    Yame
  • Manager

    Posted by: yame, Jan 11, 2021 at 08:37 (12 days ago)

    This menu just has only one level, there will have no sub-menu to scroll horizontally.
    The menu has multi-levels as the other header styles are the one above https://prnt.sc/wkswxw
  • Customer

    Posted by: stuartlane, Jan 11, 2021 at 13:13 (12 days ago)

    Ok thank you
  • Manager

    Posted by: yame, Jan 12, 2021 at 04:25 (11 days ago)

    Okay so do you need to ask anything else?
    If not, may I close this ticket? If you want to get any help, please submit a new ticket then I will check for you

    Best regards,
    Yame
  • Customer

    Posted by: stuartlane, Jan 12, 2021 at 12:20 (11 days ago)

    is there any way we can get this drop down as it makes more sence as its the main menu.
  • Customer

    Posted by: stuartlane, Jan 12, 2021 at 12:36 (11 days ago)

    Sorry for the second message, i took a look in to the code of header 15 and it shows it has a depth of 3, also i have attached a screenshot of it show the drop menu in the console.:






  • Customer

    Posted by: stuartlane, Jan 12, 2021 at 12:52 (11 days ago)

    This has now been fix, you have a css error.

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible