• Customer

    theme help

    Posted by: kadirkocabasoglu Jan 3, 2021 at 23:15 (3 year ago)
    Hello
    We use the theme's home 2.
    1-We want to delete the pictures that come with the theme. but we can't be successful. We do not know what the reason is. Although we delete all the pictures except the ones we have entered, the pictures come back later. I am sharing the link where the pictures are loaded.
    https://www.kbskadir.com/wp-admin/upload.php
    We also want to remove the demos that come with the theme that we will not use, but we can not get any results.
    2- We cannot make changes to the information in my footer section.
    Where does the trouble arise?
    Best regards

  • Customer

    Posted by: kadirkocabasoglu, Jan 5, 2021 at 22:12 (3 year ago)

    Help
    You did not reply to my support ticket. Waiting for your urgent reply.
  • Customer

    Posted by: yame, Jan 8, 2021 at 08:41 (3 year ago)

    Hi, @kadirkocabasoglu

    I am really sorry for the delay and thanks for your patience!.
    I was not well in the past few days.

    I am on your site to check your 2 issues.
    1. I see that there are no images of the theme in your Media, right? Or please take the screenshots for this point if you need the help
    2. You are using Footer 02. So please go to Footer Builder > edit Footer 02: https://prnt.sc/wiuqiq
    Please check again then let me know

    Regards,
    Yame
  • Customer

    Posted by: kadirkocabasoglu, Jan 10, 2021 at 19:13 (3 year ago)

    Hello

    Footer arrangement ok
    Apart from that, there were problems in 2 different places, we could not change and delete them.

    1- https://www.kbskadir.com/product/box-unofficial-cardboard/
    We could not remove the mega sale banner with the tablet picture. Can you handle it for us?
    2-In the given link
    https://www.kbskadir.com/contact-us/
    techone logo will be our logo
    Contact number (080) 123 4567 891 will be removed
    (+90) 544 423 80 52 will be our number
    3- Can you carefully check the places marked on the link given.
    Footer location with faulty.
    https://www.kbskadir.com/contact-us/
    Footer information that we can make changes.
    https://www.kbskadir.com/category/our-products/
    Provincial screenshots with the subject are attached.

    Best regards
  • Manager

    Posted by: yame, Jan 12, 2021 at 03:39 (3 year ago)

    1. Remove the banner: DONE
    2. Logo on the Contact Us page: DONE
    Phone number: DONE https://prnt.sc/wlh5ct
    3. Footer: DONE: https://prnt.sc/wlh61y

    Pls check again all your issues then let me know
  • Customer

    Posted by: kadirkocabasoglu, Jan 12, 2021 at 23:03 (3 year ago)

    Thank you so much
  • Manager

    Posted by: yame, Jan 13, 2021 at 07:09 (3 year ago)

    You're welcome.

    Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/techstore-multipurpose-woocommerce-theme/reviews/19811812 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame

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