Kutethemes

Customer

The submenu does not appear properly in the mega menu.

Posted by: cbdbase Dec 14, 2020 at 08:26 (4 year ago)

Hi,
The submenu does not appear properly in the mega menu. Slipping into an overlapping content. How can I fix it?
Thanks

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Customer

Posted by: yame, Dec 14, 2020 at 09:08 (4 year ago)

Hi, @cbdbase

I got your issue and sent your account to my coder. Let him check then I will inform you the answer later

Thank you!
Regards,
Yame
Customer

Posted by: cbdbase, Dec 14, 2020 at 11:25 (4 year ago)

OK thank you
Customer

Posted by: cbdbase, Dec 14, 2020 at 14:06 (4 year ago)

It also appeared that the mouse points to a place on the page that is within the full size of the mega menu, then it will appear automatically. The mega menu appears without hovering the mouse over the menu.
I made a video of the mega menu itself pointing to the text at the bottom center of the screen with the mouse. Please help me fix it.

You don't allow me to send mp4 video here, what format should I send the video in?
Thanks
Manager

Posted by: yame, Dec 15, 2020 at 02:29 (4 year ago)

My coder added the css code in Theme Options, the line: 4-15 (you also need to take the backup for this code when you update the theme)
Please check your site again then let me know
You can use the Lightshot to take the screenshot or Awesome screenshot to take the video then add the link here

Thanks!
Customer

Posted by: cbdbase, Dec 15, 2020 at 08:19 (4 year ago)

Hi Yame,
Sub menu is displayed well. Thanks. The second problem, however, is that the mega menu appears without clicking on the menu. Also in the middle of the page where the mouse can be seen in the video to bring up the mega menu by itself.
Thanks in advance for your help
Customer

Posted by: cbdbase, Dec 15, 2020 at 08:33 (4 year ago)

it has just appeared. Can the CCS change have to do with it?

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Customer

Posted by: cbdbase, Dec 15, 2020 at 08:36 (4 year ago)

And it has just appeared.

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Customer

Posted by: cbdbase, Dec 15, 2020 at 08:47 (4 year ago)

this task / bug is irrelevant. I solved it
I solved this by overwriting armania_child / shortcode / ovit newsletter / style-14.php.
Manager

Posted by: yame, Dec 17, 2020 at 07:56 (4 year ago)

Okay. So I will close this ticket. Please submit a new one when you need any help

Regards,
Yame
Customer

Posted by: cbdbase, Dec 18, 2020 at 11:53 (4 year ago)

Hi Yame,
I apologize for the misunderstanding. The problem is still there.
So the mega menu pops up on its own without I clicking on the menu. In the Video, it appears that the mega menu is activated by the mouse in the middle of the screen.
Please help solve this problem
Thanks
Manager

Posted by: yame, Dec 22, 2020 at 09:32 (4 year ago)

My coder is checking. I will let you know when he gives me his answer.
Thanks for your patience!
Customer

Posted by: cbdbase, Jan 7, 2021 at 08:50 (4 year ago)

Interests managed to see?
Manager

Posted by: yame, Jan 8, 2021 at 09:24 (4 year ago)

Oh sorry. He sent me the answer but I forgot :(
DONE. He added the CSS code in Theme Options, the line: 4-15.
You can take the backup before you update the theme in the future
Customer

Posted by: cbdbase, Jan 11, 2021 at 12:12 (4 year ago)

Hi Yame,
Thank you very much.

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