• Customer

    Posted by: yame, Dec 10, 2020 at 02:36 (4 year ago)

    Hi,

    I see. Pls check and provide again your FTP account, then my coder will help you to check

    Regards,
    Yame
  • Customer

    Posted by: WizardRabbit, Dec 10, 2020 at 15:43 (4 year ago)

    FTP connection for another ticket couldn't work
    please try connecting my cpanel
  • Manager

    Posted by: yame, Dec 11, 2020 at 08:56 (4 year ago)

    Even your FTP account (I got from another ticket) but does not work.
    Also the cPanel account: https://prnt.sc/w0d51a
    Pls check
  • Customer

    Posted by: WizardRabbit, Dec 12, 2020 at 17:20 (4 year ago)

    i fixed the problem of this ticket
  • Manager

    Posted by: yame, Dec 14, 2020 at 08:28 (4 year ago)

    Okay, I see.
    So I will close this ticket. Please submit a new one when you need help

    Regards,
    Yame

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