HomeSupport systemWordPressBiolifeOVIC cant be update
  • Customer

    OVIC cant be update

    Posted by: WizardRabbit Dec 9, 2020 at 21:19 (4 year ago)
    When i check plugins of theme, ovic has a version a newer version available for update and my current version is older. but when i press update, it shows a message that my plugin is on the latest version but if you check again on the plugin page of theme, it shows the old version is currently used and a new version is available.
    Please check screenshot
  • Customer

    Posted by: yame, Dec 10, 2020 at 02:35 (4 year ago)

    Hi,

    Now I see all your plugins are in the latest versions.
    Can you take the screenshot of the plugins you mentioned above? Then I will check again for you

    Regards,
    Yame
  • Customer

    Posted by: WizardRabbit, Dec 10, 2020 at 15:41 (4 year ago)

    https://ibb.co/gVQwmZx

    https://ibb.co/2vrDWRC

    as i mentioned the ovic tool plugin cant be update.
  • Manager

    Posted by: yame, Dec 11, 2020 at 08:53 (4 year ago)

    I've updated this plugin to the latest version: https://prnt.sc/w0d2gw
    Pls check your site then let me know

    Regards,
    Yame
  • Customer

    Posted by: WizardRabbit, Dec 11, 2020 at 22:20 (4 year ago)

    thanks. can you please fix the problem of other tickets as well ?
    Best regards
  • Customer

    Posted by: WizardRabbit, Dec 12, 2020 at 17:55 (4 year ago)

    My footer disappeared after your modification..
    there is an error instead of footer

    happylocal.lu

    please help solving the problem
  • Customer

    Posted by: WizardRabbit, Dec 12, 2020 at 18:08 (4 year ago)

    when i downgrade to the old version of ovic which was installed before, the problem gets solved...
  • Manager

    Posted by: yame, Dec 14, 2020 at 07:01 (4 year ago)

    I am using the latest version on your site. Let my coder check the reason why then I will inform you later. Thank you!
  • Customer

    Posted by: WizardRabbit, Dec 15, 2020 at 02:45 (4 year ago)

    there is a new error on the wp-admin page when you want to login

    the bug appears on other pages as well, end of the pages on the very bottom
    https://ibb.co/TKq3Dn7
  • Manager

    Posted by: yame, Dec 15, 2020 at 08:24 (4 year ago)

    Hi,

    My coder would like to know if you customized something on your site yet. For all of your issues, he found out that there is an error in the core of WP: https://prnt.sc/w2w99c It would be difficult to handle.
    Please let him know then he will give you feedback. Thanks!
  • Customer

    Posted by: WizardRabbit, Dec 15, 2020 at 13:16 (4 year ago)

    it takes one day to communicate a message with you! it wouldn't be easier if we set up a live chat or call ?

  • Manager

    Posted by: yame, Dec 16, 2020 at 07:48 (4 year ago)

    Please contact me via Skype: vetyame
    Thank you!
  • Customer

    Posted by: WizardRabbit, Dec 16, 2020 at 17:06 (4 year ago)

    when are you gonna be online ? I really hate this theme, full of bugs!
  • Manager

    Posted by: yame, Dec 17, 2020 at 02:06 (4 year ago)

    I got your message. You texted me at the midnight so I could not reply.
    Now I will check for you there. Thanks!

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