HomeSupport systemWordPressKuteShopSlider Disappearance
  • Customer

    Slider Disappearance

    Posted by: petshopnaija Dec 9, 2020 at 14:27 (3 year ago)
    After you reviewed the website due to my complaint of the inability of the homepage to edit and automatically make changes, the slider disappeared. Please rectify or direct me on how to rectify it. Also, I cannot edit the homepage and make changes in content, texts and images. Please direct me on how to do it.

    Regards
  • Customer

    Posted by: yame, Dec 10, 2020 at 09:31 (3 year ago)

    Hi,

    I got the problem. My coder is checking your site. I will inform you when I get his answer

    Thanks for your patience!

    Regards,
    Yame
  • Customer

    Posted by: petshopnaija, Dec 10, 2020 at 19:13 (3 year ago)

    Please what is your coder's response?
  • Manager

    Posted by: yame, Dec 11, 2020 at 08:13 (3 year ago)

    Ah yes. He gave me yesterday.
    It is because you selected slider 1 so it did not have any slider there: https://prnt.sc/w0c5ig => https://prnt.sc/w0c5t5
    He changed into another one: https://prnt.sc/w0c62s and it works. Please check your site again then let me know
  • Customer

    Posted by: petshopnaija, Dec 12, 2020 at 07:57 (3 year ago)

    Ok, Thanks. The slider has been resolved but I still have some pressing issues which I have been trying to resolve but to no avail.

    1. I need the text (Home) and the small red hyphen sign (-) that is below the header and on top of the slider to be removed. I have tried to solve this severally from my side but no way. Please remove them and adjust the slider to fit in below the header.

    2. I need the category menu to be dropped down (for easy sighting without pressing any button) vertically & permanently so as to cover the width side of the slider.

    3. Please tell me how I can add contents with their links to the home page. I have tried to do this but to no avail.

    Kindly assist.

    Regards
  • Manager

    Posted by: yame, Dec 14, 2020 at 08:14 (3 year ago)

    Hi,

    2. DONE: https://prnt.sc/w270r6
    1.3: Pls take the screenshots. I still don't understand what you mean by these points. I will check your screenshots then give you the correct answer
  • Customer

    Posted by: petshopnaija, Dec 26, 2020 at 10:57 (3 year ago)

    Hi

    Please the slider has disappeared again. Please restore and tell me how you did it.

    Regards
  • Customer

    Posted by: petshopnaija, Dec 31, 2020 at 19:39 (3 year ago)

    What is happening? Please reinstall my slider or refund me
  • Manager

    Posted by: yame, Jan 1, 2021 at 13:35 (3 year ago)

    The last time I told you that we selected another slider and it worked.

    Now we have to deactivate each of your plugins and we find out that it is because of this one: https://prnt.sc/we55ry
    When I deactivate it, then the slider is working: https://prnt.sc/we5602 It is not the problem of the theme

    Regards,

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