Kutethemes

Customer

words without translation

Posted by: augustoalva Dec 9, 2020 at 14:07 (3 year ago)

Dear good morning

I have 2 pages that I have not managed to translate a sentence, please I need your support in the first image, when I am on any page of the categories the sentence appears:

#Grid Products Left Sidebar

And I have not managed to translate it, or failing that they tell me which plugin is to use Poedit and make the correct translation

In the 2 image that belongs to home I need:

1- Translate the word: All Departaments

2- The language menu I need to hide it

In both cases I have marked in a red drawer what I need to translate and / or hide.

Thanks in advance.

traduccion-5fd0da155c197.docx

Customer

Posted by: yame, Dec 11, 2020 at 01:20 (3 year ago)

Hi, @augustoalva

I already sent your account to my coder. Let him check then I will inform you again when get his feedback.

Thanks for your patience!

Regards,
Yame
Manager

Posted by: yame, Dec 11, 2020 at 09:52 (3 year ago)

My coder says that you should update to the latest version 2.0.4
Then you can use the plugin Loco to translate these texts. If you cannot translate, then I will help you
Customer

Posted by: augustoalva, Dec 12, 2020 at 14:45 (3 year ago)

That update is not showing on my site, the crazy plugin I have not used, could you help me
Manager

Posted by: yame, Dec 14, 2020 at 08:27 (3 year ago)

I am afraid that you changed or customized something on your site so if I update your site, all your changes will be lost.
Please take a backup, then download the latest version on Themeforest then update for your site, it will be in the latest version. Just try
Customer

Posted by: augustoalva, Dec 14, 2020 at 21:14 (3 year ago)

I have access to the CPANEL, I need to translate the word ALL Departaments on the home and on the store page, the word #grid products left sidebar, can it be done from my CPANEL so as not to lose what progresses?
Manager

Posted by: yame, Dec 15, 2020 at 02:02 (3 year ago)

You can translate directly from your cPanel. But you also need to backup.
Besides, we would like to recommend that we will not support the customized site or the site that is not in the latest versions of the theme (because that site will not have the latest features and functions we update). You should list all your changes then do in the Child theme. It is better. And then you can update the Main theme

Please provide him your cPanel, he will check and help you to translate these words.
Customer

Posted by: augustoalva, Dec 16, 2020 at 05:35 (3 year ago)

data in secret
Manager

Posted by: yame, Dec 17, 2020 at 07:06 (3 year ago)

Your account is not correct: https://prnt.sc/w4h7qc
Pls check again then let me know when it works
Manager

Posted by: yame, Dec 11, 2020 at 09:52 (3 year ago)

My coder says that you should update to the latest version 2.0.4
Then you can use the plugin Loco to translate these texts. If you cannot translate, then I will help you

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