• Customer

    Site is too slow not able to use

    Posted by: Sorelleboetiek Nov 25, 2020 at 10:48 (3 year ago)
    The site is too slow it takes a like approx 5-10 minutes to load not able to edit the page or work on-site Please help !!!

  • Customer

    Posted by: Sorelleboetiek, Nov 25, 2020 at 11:15 (3 year ago)

    Please see the Secret information fo the FTP password
  • Customer

    Posted by: yame, Nov 26, 2020 at 09:55 (3 year ago)

    Hi, @Sorelleboetiek

    We cannot access your FTP account: https://prnt.sc/vqf4b4
    Pls check again and give me the correct one

    Regards,
    Yame
  • Manager

    Posted by: yame, Nov 27, 2020 at 09:27 (3 year ago)

    The speedup is better. My coder installed the cache plugin and configured for your site. Please clear the cache and check again
  • Customer

    Posted by: Sorelleboetiek, Dec 2, 2020 at 10:34 (3 year ago)

    No, it's not better it still takes too much time, I cannot edit the page it asks me to update the visual composer and it is with the theme, Fix it Please I need this working ASAP.
  • Customer

    Posted by: Sorelleboetiek, Dec 2, 2020 at 10:31 (3 year ago)

    Please see attached details :
  • Manager

    Posted by: yame, Dec 4, 2020 at 02:27 (3 year ago)

    I updated the plugin for you and now it is in the latest version. You also can edit your page:
    https://prnt.sc/vvfu4o
    https://prnt.sc/vvfu0f

    Pls check again then let me know

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