Hi, @Tiffwillson,
Oh, I remember that yesterday I replied to a ticket about this question already. I might send the wrong reply :(
I am sorry :(
About your question, please refer to this documentation: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/
If it still does not work, please provide me your admin account. I will help you to check
Hope that it is useful for you
Regards,
Yame