HomeSupport systemWordPressArmaniaMy website is too slow
  • Customer

    Posted by: yame, Nov 23, 2020 at 09:31 (4 year ago)

    Hi, @Ricardomb75

    I still do not see your admin account. Please provide it. I would like to check your site

    Regards,
    Yame
  • Customer

    Posted by: Ricardomb75, Nov 23, 2020 at 12:42 (4 year ago)

    Hi Yame,
    My wordpress login is : vjjhcz
    my password: ~pNi)vKfxjR3
    My domain:https://deuceserose.com/

    Thank you for your help !

    Regards,
    Ricardo
  • Manager

    Posted by: yame, Nov 27, 2020 at 08:20 (4 year ago)

    Hi Ricardo,

    My coder is checking your site. Please wait for him.
    I will inform you when I get his feedback. Thank you!
  • Manager

    Posted by: yame, Nov 27, 2020 at 09:26 (4 year ago)

    My coder said that the speedup is just improved a bit (he fixed for you)
    The important is that you have to improve your hosting. So the score will be better
  • Customer

    Posted by: Ricardomb75, Dec 2, 2020 at 20:41 (4 year ago)

    Hello Yame,
    Thank you for your help even if the speedup is just improved a bit. There is one thing I don't understatnd. This knight when I tried to access my website via google search I was surprise to see all the conversation I had with you, including sensitive information like my FTP admin account. How it's possible ?

    Regards,
    Ricardo
    kutetheme-5fc7fc0ee5ec0.PNG
  • Manager

    Posted by: yame, Dec 3, 2020 at 08:50 (4 year ago)

    It is because you published your account here without adding it in the Secret information box.
    I will help you to remove that post. And you can change again the pw of the admin account.
    I am also searching: https://prnt.sc/vuvl7q but I don't see your ticket : )
  • Customer

    Posted by: Ricardomb75, Dec 6, 2020 at 00:10 (4 year ago)

    Hi Yame,
    Me again, hope you are alright. Add to cart button doesn't show up on my mobile device and I don't know how to fix this. Could you help me please ?
    Regards,
    Ricardo
  • Customer

    Posted by: Ricardomb75, Dec 6, 2020 at 14:27 (4 year ago)

    Sorry I made a mistake everything works fine .
  • Customer

    Posted by: Ricardomb75, Dec 6, 2020 at 14:35 (4 year ago)

    Hi Yame !
    I just want to know how can I change Armania theme name to my custom deuces rose? I asked this question before but you didn't responde me. Could you show me how to proceed please?

    Regards,

    Ricardo
  • Manager

    Posted by: yame, Dec 7, 2020 at 08:31 (4 year ago)

    About the question of changing the theme's name, I replied to this ticket already: https://support.kutethemes.com/topic/show-topic/73599

    Please check then let me know

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