Kutethemes

Customer

Product Filter definitions not available

Posted by: terradesign Nov 20, 2020 at 15:03 (4 year ago)

Hi,
On woocomerce configuration, filter options tab do not show to setup the price range on filter.
How can we fix this?

Thanks

Customer

Posted by: yame, Nov 23, 2020 at 07:02 (4 year ago)

Hi, @terradesign

We cannot access your site: https://prnt.sc/vo6sf1
Pls check again then let me know when it works. Then I will check for you

Regards,
Yame
Customer

Posted by: terradesign, Nov 25, 2020 at 12:54 (4 year ago)

Hi,

Can you try again?
I'm able to reach the website, even in incognito window on chrome.

Thanks.
Manager

Posted by: yame, Nov 27, 2020 at 02:36 (4 year ago)

I think your hosting blocks my IP.
Pls check IP: 171.237.58.57 and remove it from the blacklist if it is there.
Or contact me via skype: vetyame, I will support directly for you
Customer

Posted by: terradesign, Dec 14, 2020 at 14:48 (4 year ago)

Hi,

Sorry for the delay, but our host server was blocking all the IP from Vietnam.

At the moment your IP is unblocked.

Please could you try and solve the issue?

Best
Manuel
Manager

Posted by: yame, Dec 15, 2020 at 09:41 (4 year ago)

Hi, @Manuel

The Price will be filtered as the price you set for your products.
It does not have the configuration for a price range on filter. If you want to know more details, you can submit a ticket for Woo. We just develop the theme basing on Woo's functions.

Hope you understand!
Regards,
Yame

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