HomeSupport systemWordPressHealthyFood Unable to update HealthFood theme to latest ...
  • Customer

    Unable to update HealthFood theme to latest version

    Posted by: junedans Nov 20, 2020 at 06:48 (14 days ago)
    Hi, I got an email to update the theme but when I tried to do it failed.
    Is there any online option to update the theme just like how we update plugins?
    Or can you please login to my admin panel and update the theme?
  • Customer

    Posted by: yame, Nov 23, 2020 at 06:29 (11 days ago)

    Hi @junedans,

    Do you have anything that needs to backup in the Main theme?
    If not, I will delete the old version and then upload the new one for you.
    Pls let me know then I will help you to update the theme

    Regards,
    Yame
  • Customer

    Posted by: junedans, Nov 28, 2020 at 09:55 (6 days ago)

    I am using a child theme and bunch of css changes. Why do you ask to take a backup. I thought the theme should auto-update just like a plugin. How can we manually update the plugin each time here is an update. I am scared to loose a lot of changes. Is there an easy way to take backup and update the theme?
  • Manager

    Posted by: yame, Nov 30, 2020 at 08:46 (4 days ago)

    If you have the changes or customization in the Child theme, it will not affect when you update the Main theme, because we will just update the Main theme.
    In case you changed something in the Main theme, you must take the backup. Your change will be lost when we also update the elements you changed.
    If you want to update the plugins, they have the auto-update, just click Update then they will be updated.
  • Customer

    Posted by: junedans, Dec 1, 2020 at 08:21 (3 days ago)

    Ok I just took a backup please update my theme and I will import my backup after you are done.
    But my advice for future is can you please auto-update the theme directly rather than manually doing it like now.
  • Manager

    Posted by: yame, Dec 3, 2020 at 09:54 (a day ago)

    DONE. I uploaded the latest version of the theme for your site.
    Pls check it again

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