• Customer

    Problems operation MENU Shop page

    Posted by: FleresGraphic Nov 11, 2020 at 10:22 (5 months ago)
    Hello,

    I would like to point out that our "CATEGORIES" menu on the shop page is not working correctly.
    When I filter the categories using the check "and then select the size (so far everything works), the" + "sign is not displayed to the right of the category item!
    Why?
    attached the description of the above mentioned problem.

    Another request: in the sidebar of the shop page there is a list of sizes, but I would like them to see them as in your demo: https://ayvo.kutethemes.net/product-category/accessories/?filter_color=black&filter_size=35, as to do? - see Attachment...

    I hope I was clear.

    I await your kind reply.

    Greetings.
    V.F.

  • Customer

    Posted by: yame, Nov 12, 2020 at 09:17 (5 months ago)

    Hi @FleresGraphic,

    1. the" + "sign: DONE: https://prnt.sc/vhv6po I updated the plugin WooCommerce to the latest version then it works
    2. a list of sizes: You need to have the attributes named Sizes then it will show on your site

    Please check your site again then let me know
    If you have other questions, do not hesitate to contact me.
    Could you go here: https://themeforest.net/item/ayvo-multipurpose-wordpress-theme/reviews/22536498 then rate me a good review + 5 stars, please? It's really very worth with me.

    Thank you very much!
    Best regards,
    Yame
  • Customer

    Posted by: FleresGraphic, Nov 12, 2020 at 09:29 (5 months ago)

    thanks for the change ... but if I add other filters the problem recurs ...

    can you help me?
  • Customer

    Posted by: FleresGraphic, Nov 12, 2020 at 09:40 (5 months ago)

    """" 2. a list of sizes: You need to have the attributes named Sizes then it will show on your site """"

    I did as you said to do .. but I don't see any results ... could you correct the problem?
    see Attachment
    thanks.
  • Manager

    Posted by: yame, Nov 13, 2020 at 07:44 (5 months ago)

    I see that you are using the lower version of the theme.
    Please update to the latest version (1.1.1) then I will continue to check for you. If you have any changes or customization, pls backup first then update
  • Customer

    Posted by: FleresGraphic, Nov 13, 2020 at 13:12 (5 months ago)

    I have updated the theme.
    But the problem still persists.

    Please hurry ... because the site is online.

    I await yours, thanks.
  • Customer

    Posted by: FleresGraphic, Nov 16, 2020 at 14:24 (5 months ago)

    I have updated the theme.
    But the problem still persists.

    Please hurry ... because the site is online.

    I await yours, thanks.
  • Customer

    Posted by: FleresGraphic, Nov 16, 2020 at 14:24 (5 months ago)

    I have updated the theme.
    But the problem still persists.

    Please hurry ... because the site is online.

    I await yours, thanks.
  • Manager

    Posted by: yame, Nov 17, 2020 at 02:37 (5 months ago)

    I am sorry for the delay. I was hospitalized 2 days ago

    So please provide me your FTP account also. I will send your admin account to my coder first. If he needs to check the problem in code, we need your ftp account.
    Thanks for your patience!
  • Manager

    Posted by: yame, Nov 17, 2020 at 02:52 (5 months ago)

    Also, I made a test on your site. The size is displaying as the box: https://prnt.sc/vkggf3
    Could you please check again in the Shop page?
  • Customer

    Posted by: FleresGraphic, Nov 17, 2020 at 11:28 (5 months ago)

    yesterday i solved the size display by myself.

    however, the problem of the "+" sign of the categories remained.

    these are the data to access the FTP.
    HOST: brandstock.it
    USER: brandstock@brandstock.it
    PSW: ojzyM7nK*RKj#VEC

    I await your prompt reply, thanks.
  • Customer

    Posted by: FleresGraphic, Nov 17, 2020 at 15:58 (5 months ago)

    yesterday i solved the size display by myself.

    however, the problem of the "+" sign of the categories remained.

    these are the data to access the FTP.
    HOST: brandstock.it
    USER: brandstock@brandstock.it
    PSW: ojzyM7nK*RKj#VEC

    I await your prompt reply, thanks.
  • Customer

    Posted by: FleresGraphic, Nov 17, 2020 at 15:58 (5 months ago)

    yesterday i solved the size display by myself.

    however, the problem of the "+" sign of the categories remained.

    these are the data to access the FTP.
    HOST: brandstock.it
    USER: brandstock@brandstock.it
    PSW: ojzyM7nK*RKj#VEC

    I await your prompt reply, thanks.
  • Customer

    Posted by: FleresGraphic, Nov 17, 2020 at 16:02 (5 months ago)

    view info secret
  • Customer

    Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (5 months ago)

    yesterday i solved the size display by myself.

    however, the problem of the "+" sign of the categories remained.
  • Customer

    Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (5 months ago)

    yesterday i solved the size display by myself.

    however, the problem of the "+" sign of the categories remained.
  • Customer

    Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (5 months ago)

    yesterday i solved the size display by myself.

    however, the problem of the "+" sign of the categories remained.
  • Customer

    Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (5 months ago)

    yesterday i solved the size display by myself.

    however, the problem of the "+" sign of the categories remained.
  • Customer

    Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (5 months ago)

    yesterday i solved the size display by myself.

    however, the problem of the "+" sign of the categories remained.

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