Kutethemes

Customer

Problems operation MENU Shop page

Posted by: FleresGraphic Nov 11, 2020 at 10:22 (3 year ago)

Hello,

I would like to point out that our "CATEGORIES" menu on the shop page is not working correctly.
When I filter the categories using the check "and then select the size (so far everything works), the" + "sign is not displayed to the right of the category item!
Why?
attached the description of the above mentioned problem.

Another request: in the sidebar of the shop page there is a list of sizes, but I would like them to see them as in your demo: https://ayvo.kutethemes.net/product-category/accessories/?filter_color=black&filter_size=35, as to do? - see Attachment...

I hope I was clear.

I await your kind reply.

Greetings.
V.F.

ima-ticket-5fabbb79b06e0.jpg

Customer

Posted by: yame, Nov 12, 2020 at 09:17 (3 year ago)

Hi @FleresGraphic,

1. the" + "sign: DONE: https://prnt.sc/vhv6po I updated the plugin WooCommerce to the latest version then it works
2. a list of sizes: You need to have the attributes named Sizes then it will show on your site

Please check your site again then let me know
If you have other questions, do not hesitate to contact me.
Could you go here: https://themeforest.net/item/ayvo-multipurpose-wordpress-theme/reviews/22536498 then rate me a good review + 5 stars, please? It's really very worth with me.

Thank you very much!
Best regards,
Yame
Customer

Posted by: FleresGraphic, Nov 12, 2020 at 09:29 (3 year ago)

thanks for the change ... but if I add other filters the problem recurs ...

can you help me?

ima-bis-5fad007a5d46c.png
Customer

Posted by: FleresGraphic, Nov 12, 2020 at 09:40 (3 year ago)

"""" 2. a list of sizes: You need to have the attributes named Sizes then it will show on your site """"

I did as you said to do .. but I don't see any results ... could you correct the problem?
see Attachment
thanks.

ticket-5fad030f44115.png
Manager

Posted by: yame, Nov 13, 2020 at 07:44 (3 year ago)

I see that you are using the lower version of the theme.
Please update to the latest version (1.1.1) then I will continue to check for you. If you have any changes or customization, pls backup first then update
Customer

Posted by: FleresGraphic, Nov 13, 2020 at 13:12 (3 year ago)

I have updated the theme.
But the problem still persists.

Please hurry ... because the site is online.

I await yours, thanks.
Customer

Posted by: FleresGraphic, Nov 16, 2020 at 14:24 (3 year ago)

I have updated the theme.
But the problem still persists.

Please hurry ... because the site is online.

I await yours, thanks.
Customer

Posted by: FleresGraphic, Nov 16, 2020 at 14:24 (3 year ago)

I have updated the theme.
But the problem still persists.

Please hurry ... because the site is online.

I await yours, thanks.
Manager

Posted by: yame, Nov 17, 2020 at 02:37 (3 year ago)

I am sorry for the delay. I was hospitalized 2 days ago

So please provide me your FTP account also. I will send your admin account to my coder first. If he needs to check the problem in code, we need your ftp account.
Thanks for your patience!
Manager

Posted by: yame, Nov 17, 2020 at 02:52 (3 year ago)

Also, I made a test on your site. The size is displaying as the box: https://prnt.sc/vkggf3
Could you please check again in the Shop page?
Customer

Posted by: FleresGraphic, Nov 17, 2020 at 11:28 (3 year ago)

yesterday i solved the size display by myself.

however, the problem of the "+" sign of the categories remained.

these are the data to access the FTP.
HOST: brandstock.it
USER: brandstock@brandstock.it
PSW: ojzyM7nK*RKj#VEC

I await your prompt reply, thanks.
Customer

Posted by: FleresGraphic, Nov 17, 2020 at 15:58 (3 year ago)

yesterday i solved the size display by myself.

however, the problem of the "+" sign of the categories remained.

these are the data to access the FTP.
HOST: brandstock.it
USER: brandstock@brandstock.it
PSW: ojzyM7nK*RKj#VEC

I await your prompt reply, thanks.
Customer

Posted by: FleresGraphic, Nov 17, 2020 at 15:58 (3 year ago)

yesterday i solved the size display by myself.

however, the problem of the "+" sign of the categories remained.

these are the data to access the FTP.
HOST: brandstock.it
USER: brandstock@brandstock.it
PSW: ojzyM7nK*RKj#VEC

I await your prompt reply, thanks.
Customer

Posted by: FleresGraphic, Nov 17, 2020 at 16:02 (3 year ago)

view info secret
Customer

Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (3 year ago)

yesterday i solved the size display by myself.

however, the problem of the "+" sign of the categories remained.
Customer

Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (3 year ago)

yesterday i solved the size display by myself.

however, the problem of the "+" sign of the categories remained.
Customer

Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (3 year ago)

yesterday i solved the size display by myself.

however, the problem of the "+" sign of the categories remained.
Customer

Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (3 year ago)

yesterday i solved the size display by myself.

however, the problem of the "+" sign of the categories remained.
Customer

Posted by: FleresGraphic, Nov 17, 2020 at 16:56 (3 year ago)

yesterday i solved the size display by myself.

however, the problem of the "+" sign of the categories remained.

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