• Customer

    Posted by: yame, Nov 11, 2020 at 08:35 (4 year ago)

    Hi @terradesign,

    We cannot access your site: https://prnt.sc/vh976t
    Please check again then let me know when it works

    Regards,
    Yame
  • Customer

    Posted by: terradesign, Nov 20, 2020 at 15:08 (4 year ago)

    Hi,

    You've tried a unknown website.
    Our website is https://benutri.pt

    Let me know if you were able to see the problem.

    Thanks
    Manuel
  • Manager

    Posted by: yame, Nov 23, 2020 at 07:04 (4 year ago)

    Still there, I still cannot access your site: https://prnt.sc/vo6tmv
  • Customer

    Posted by: terradesign, Nov 25, 2020 at 12:55 (4 year ago)

    Hi,

    Can you try again?
    I'm able to reach the website, even in incognito window on chrome.

    Thanks.
  • Manager

    Posted by: yame, Nov 27, 2020 at 02:36 (4 year ago)

    I think your hosting blocks my IP.
    Pls check IP: 171.237.58.57 and remove it from the blacklist if it is there.
    Or contact me via skype: vetyame, I will support directly for you
  • Customer

    Posted by: terradesign, Dec 14, 2020 at 14:49 (4 year ago)

    Hi,

    Sorry for the delay, but our host server was blocking all the IP from Vietnam.

    At the moment your IP is unblocked.

    Please could you try and solve the issue?

    Best
    Manuel
  • Manager

    Posted by: yame, Dec 15, 2020 at 01:39 (4 year ago)

    It works. I sent your account to my coder. He will check for you now and I will let you know later.

    Thanks for your patience!
  • Manager

    Posted by: yame, Dec 15, 2020 at 02:23 (4 year ago)

    DONE. He fixed this.
    Pls check again your site then let me know (remember to clear the cache of your site and the browser)

    Thanks!
  • Customer

    Posted by: terradesign, Dec 16, 2020 at 08:53 (4 year ago)

    thank you!
  • Manager

    Posted by: yame, Dec 16, 2020 at 10:04 (4 year ago)

    You're welcome

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/stuno-woocommerce-theme/reviews/24118064 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame

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