Kutethemes

Customer

Posted by: yame, Nov 5, 2020 at 07:50 (4 year ago)

Hi @martinezortigosa,

I sent your admin account to my coder and he will help you to check
Meanwhile, pls check again your FTP account, it is not correct: https://prnt.sc/vdtvxv

Regards,
Yame
Manager

Posted by: yame, Nov 5, 2020 at 08:14 (4 year ago)

DONE. My coder has updated the theme for you: https://prnt.sc/vducfc
Please clear the cache of your site and browser to check again

If you have other questions, do not hesitate to contact me.
Could you go here: https://themeforest.net/item/boutique-kute-responsive-woocommerce-wordpress-theme/reviews/14799139 then rate me a good review + 5 stars, please? It's really very worth with me.

Thank you very much!
Best regards,
Yame
Customer

Posted by: martinezortigosa, Nov 5, 2020 at 08:13 (4 year ago)

Hi,

I just rechecked the FTP data and it is correct. I think the same thing happens that happened in another ticket that I opened a long time ago. It seems that in user there is a space between the x and the c, and there should not be.

I have copied and pasted the data that I gave you and it connects correctly.

Attached screenshot.

Regards,
Maria.

FTP-screenshot-5fa3b426014f6.jpg
Manager

Posted by: yame, Nov 5, 2020 at 08:16 (4 year ago)

Pls check my reply above. Thanks!!
Customer

Posted by: martinezortigosa, Nov 5, 2020 at 16:02 (4 year ago)

It works. Thank you so much for everything.

Regards.

Maria

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