• Customer

    not closing at the correct place

    Posted by: SparkedInnovations Nov 2, 2020 at 20:33 (3 year ago)
    We are trying to use Flux Checkout plugin and it was working well until we updated our theme and they asked me to send this to you:

    Upon the investigation of our developer, he is suspecting that the HTML for Terms & Conditions or Privacy policy is messing the whole layout. One DIV is not closing at the correct place.
    Screenshot: https://prnt.sc/v8hyk3

    Are there any modifications that you did in the site that could mess up the code?

  • Customer

    Posted by: yame, Nov 4, 2020 at 01:28 (3 year ago)

    Hi @SparkedInnovations,

    My coder already checked your issue.
    These 2 pages were created by you. We do not have these 2 pages on the demo. So when updated the theme, there would have no HTML or any code introverted to this. You can check again all the third-party plugins you installed for your site.

    Regards,
    Yame
  • Customer

    Posted by: SparkedInnovations, Nov 4, 2020 at 16:21 (3 year ago)

    OK. I found the DIV that was causing the problem. Thanks!
  • Manager

    Posted by: yame, Nov 5, 2020 at 04:24 (3 year ago)

    It's okay. So do you need any assistance?
    May I close the ticket? If you have any problem, please submit tickets then I will check for you

    Best regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible