HomeSupport systemWordPressVokaProblem with VOKA
  • Customer

    Problem with VOKA

    Posted by: Assist_Media Nov 2, 2020 at 11:54 (3 year ago)
    have a problem with Ovic Addon Toolkit. When I update the versions to the newest, the products in the store do not work, I get an error. If I am using version 1.8.3 immediately, I cannot change any of the settings in the back office. The problem appeared at the time of the wordpress update.

    The final problem is related to the escaping element of the page on the store when I move the page down, part of the description does not change its position from absolute to relative and everything is destroyed.

    Another problem is related to the operation of the Extendons Woocommerce Measurement Price Calculator plugin. After starting it I get Fatal error: Uncaught Error: Call to a member function get_id () on string in /home/.../.../public_html/.../wp-content/plugins/woopricingcalculator/extendons-price calculator-front.php: 839 Stack trace: # 0 /home/.../.../public_html/.../wp-includes/class-wp-hook.php(289): EXTENDONS_PRICE_CALCULATOR_FRONT> pc_change_product_price_display_shop ( ) # 1 /home/.../.../public_html/.../wp-includes/plugin.php(206): WP_Hook-> apply_filters () # 2 /home/.../.../ public_html /.../ wp-content / plugins / woocommerce / includes / abstracts / abstract-wc-product.php (1803): apply_filters () # 3 / home /.../.../ public_html / ... /wp-content/plugins/woocommerce/includes/class-wc-product-variable.php(382): WC_Product-> get_price_html () # 4 /home/.../.../public_html/.../wp content / plugins / woocommerce / includes / class-wc-product-variable.php (312): WC_Product_Variable> get_available_variation () # 5 /home/.../.../public_html/nowa_dekori in / home / .. ./.../public_html/.../wp-content/plugins/woopricingcalculato r / extendons-price-calculator-front.php on line 839

    Its contractor claims that it results from problems with the VOKA motive …

  • Customer

    Posted by: yame, Nov 3, 2020 at 04:32 (3 year ago)

    Hi @Assist_Media,

    I have updated the plugin Toolkit to the latest version: https://prnt.sc/vcaj8z And I don't see any problem.
    Pls check your site right now then take the screenshots if you see the trouble then I will check again

    Part of the description: Pls take the screenshot, I don't see this
    Regards,
    Yame
  • Customer

    Posted by: Assist_Media, Nov 3, 2020 at 06:06 (3 year ago)

    After update in product page i have this problme look:

    Fatal error: Uncaught ArgumentCountError: Too few arguments to function ovic_redirect_cart_buy_now(), 1 passed in /home/platne/serwer17016/public_html/nowa_dekorillo/wp-includes/class-wp-hook.php on line 287 and exactly 2 expected in /home/platne/serwer17016/public_html/nowa_dekorillo/wp-content/plugins/ovic-addon-toolkit/includes/classes/ovic-template-functions.php:205 Stack trace: #0 /home/platne/serwer17016/public_html/nowa_dekorillo/wp-includes/class-wp-hook.php(287): ovic_redirect_cart_buy_now() #1 /home/platne/serwer17016/public_html/nowa_dekorillo/wp-includes/plugin.php(206): WP_Hook->apply_filters() #2 /home/platne/serwer17016/public_html/nowa_dekorillo/wp-content/plugins/woocommerce-boost-sales/frontend/scripts.php(254): apply_filters() #3 /home/platne/serwer17016/public_html/nowa_dekorillo/wp-includes/class-wp-hook.php(287): VI_WBOOSTSALES_Frontend_Scripts->init_scripts() #4 /home/platne/serwer17016/public_html/nowa_dekorillo/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters() #5 /home/platne/serwer1701 in /home/platne/serwer17016/public_html/nowa_dekorillo/wp-content/plugins/ovic-addon-toolkit/includes/classes/ovic-template-functions.php on line 205

    oim downgrade plugin.

    błąd-5fa0f352e62d8.jpg
    Untitled-1-5fa0f352e67b3.png
  • Customer

    Posted by: Assist_Media, Nov 3, 2020 at 06:13 (3 year ago)

    to solve the second problem I added in css:
    entry-summary {
    position: relative! important;
    }

    but it's only temporarily because I don't want it to work that way. Please also check Extendons Woocommerce Measurement Price Calculator plugin. Its creator claims that the error is due to VOKA
    problem-2-5fa0f51109526.png
  • Manager

    Posted by: yame, Nov 4, 2020 at 03:55 (3 year ago)

    Ahh ok I see. Let my coder check then I will inform you again when he gives me his answer.
  • Customer

    Posted by: Assist_Media, Nov 4, 2020 at 08:36 (3 year ago)


    WHEN ARE YOU PLANNING TO COMPLETE WORK? MY CUSTOMERS WANT TO MAKE PURCHASES, BUT AN ERROR ON THE PAGE BLOCKS THEM.
  • Customer

    Posted by: yame, Nov 5, 2020 at 03:31 (3 year ago)

    The problem is not caused by my theme. It is because of this filter plugin (scrn_1)
    This plugin uses the filter: "woocommerce_add_to_cart_redirect" with the wrong syntax.
    You should update this (scrn_2) to the latest version.

    Also, you should check again your hosting. I think your hosting has a virus (scrn_3)

    Regards,
    Screenshot_1-5fa3720c2be9c.jpg
    Screenshot_2-5fa3720c32fda.jpg
    Screenshot_3-5fa3720c362ac.jpg
  • Customer

    Posted by: Assist_Media, Nov 21, 2020 at 14:43 (3 year ago)

    Hello, I still have a problem with the theme. On the product page, when setting the Single Product Layout -> Sticky Content box with the description, I miss it (screen-1), moreover, in the WooCommerce Measurement Price Calculator plugin, the prices do not count. I checked on other motives and everything is fine there, both the price and the area are corrected, and when I run VOKA I have 0 (screen-2).
    screen-1-5fb9279820d6a.jpg
    screen-2-5fb92798212ca.jpg
  • Customer

    Posted by: Assist_Media, Nov 23, 2020 at 07:08 (3 year ago)


    When did you manage to take care of my ticket?
  • Manager

    Posted by: yame, Nov 24, 2020 at 09:20 (3 year ago)

    Hi,

    I am checking your site.
    - When I select the Layout: Sticky Content for Single product page, your site is not working properly.
    On the demo site, the information box of that product will keep in the same place when scrolling down the single product page: https://prnt.sc/vozaiq. There will no popup as in your screenshot: https://prnt.sc/vozazk So my coder will help you to check if it does not work as the same in the demo site
    - WooCommerce Measurement Price Calculator plugin: This is the third-party plugin you installed for your site. We cannot test all plugins of WooCommerce to know if they will work or not. However, my coder will help you to check

    I will inform you when my coder gives me the answer. Thanks for your patience!
  • Customer

    Posted by: Assist_Media, Nov 25, 2020 at 07:50 (3 year ago)

    Thanks for the information, I will be waiting for information. I hope you can solve both problems because it is important to me.
  • Manager

    Posted by: yame, Nov 25, 2020 at 08:35 (3 year ago)

    1. There is a custom css code that inserted this effect. My coder has fixed it again and the css code is in Theme Options, the line 18th. You should back up this code when you update the theme in the future.
    2. The third-party plugin: He is still checking. I will continue to inform you later. Thanks!

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