Kutethemes

Customer

Posted by: InkoopDeNederlandseMarketeer, Oct 27, 2020 at 15:12 (4 year ago)

Forgot FTP pass, pls check sercret details
Customer

Posted by: yame, Oct 28, 2020 at 04:39 (4 year ago)

Hi @InkoopDeNederlandseMarketeer,

Your FTP account is not correct: https://prnt.sc/v8drvu I used the new pw also.
Do you have anything needed to back up? If not, I will reset your site and re-install the theme from the scratch.

Thank you!
Regards,
Yame
Customer

Posted by: InkoopDeNederlandseMarketeer, Oct 28, 2020 at 10:43 (4 year ago)

Hello,

Yes, it isn't working because you don't use the right credentials.
Please check screenshot: https://prnt.sc/v8kbsq
You can wipe the complete WP installation

(Check Secret for new FTP PASS)
Manager

Posted by: yame, Oct 29, 2020 at 07:39 (4 year ago)

ahh yes, I used the wrong account.
Okay so my coder is checking your site. He will help you to install the theme with the Facemask homepage
I will inform you when we finish. Thank you!
Manager

Posted by: yame, Oct 29, 2020 at 08:32 (4 year ago)

DONE. Pls check your site and let me know.

If you have other questions, do not hesitate to contact me.
Could you go here: https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 then rate me a good review + 5 stars, please? It's really very worth with me.

Thank you very much!
Best regards,
Yame

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