• Customer

    Can´t import demo

    Posted by: nillle Oct 16, 2020 at 12:37 (9 days ago)
    Can´t import demo, the import starts but never finish and result in an error on front page.

  • Customer

    Posted by: yame, Oct 19, 2020 at 06:55 (6 days ago)

    Hi @nillle,

    I test and I see these elements need to raise up: https://prnt.sc/v238vi
    Your site is quite difficult to extract the package so that it is really hard to import.
    Pls contact your hosting manager to raise up first then let me know. I will check again for you

  • Customer

    Posted by: nillle, Oct 20, 2020 at 09:58 (5 days ago)


    My hosting manager has raised upp the levels to the limit (max_execution_time = 300).

    Regards Mattias
  • Manager

    Posted by: yame, Oct 21, 2020 at 03:15 (4 days ago)

    Let my coder check.
    I tried to install the theme on my live-test site, it works. But yours is still keeping loading.
    I will inform you when my coder gives me the answer. Thanks for your patience!
  • Manager

    Posted by: yame, Oct 21, 2020 at 06:36 (4 days ago)

    Your hosting is really hard to import. Now it works. Pls check your site again then let me know

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/reviews/21086670 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!


We offer service for $29. If you would like to use it, please click here to provide your credential information.


Use our expert service to turn your ideas into reality. Click here to provide your needed information.


Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible