Kutethemes

Customer

Can´t import demo

Posted by: nillle Oct 16, 2020 at 12:37 (3 year ago)

Can´t import demo, the import starts but never finish and result in an error on front page.

Customer

Posted by: yame, Oct 19, 2020 at 06:55 (3 year ago)

Hi @nillle,

I test and I see these elements need to raise up: https://prnt.sc/v238vi
Your site is quite difficult to extract the package so that it is really hard to import.
Pls contact your hosting manager to raise up first then let me know. I will check again for you

Regards,
Yame
Customer

Posted by: nillle, Oct 20, 2020 at 09:58 (3 year ago)

Hi,

My hosting manager has raised upp the levels to the limit (max_execution_time = 300).

Regards Mattias
Manager

Posted by: yame, Oct 21, 2020 at 03:15 (3 year ago)

Let my coder check.
I tried to install the theme on my live-test site, it works. But yours is still keeping loading.
I will inform you when my coder gives me the answer. Thanks for your patience!
Manager

Posted by: yame, Oct 21, 2020 at 06:36 (3 year ago)

DONE.
Your hosting is really hard to import. Now it works. Pls check your site again then let me know

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/reviews/21086670 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

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