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  • Customer

    Biolife - Ajax bug with Biolife Archive Page

    Posted by: Farmshoots Oct 16, 2020 at 12:28 (3 year ago)
    With ajax enabled in the biolife theme, theres a bug that causes the product category archive page to change to shop archive page. This happens when you either sort the products or change the view from grid to list or vice versa. This is not the desired or expected functionality. Please help fix this issue.

    PS : Same issue as this thread - https://support.kutethemes.com/topic/show-topic/62408
  • Customer

    Posted by: yame, Oct 19, 2020 at 06:15 (3 year ago)

    Hi @Farmshoots,

    Please provide me your admin + FTP account.
    Take the screenshots then we will help you to check

    Regards,
    Yame
  • Customer

    Posted by: Farmshoots, Oct 22, 2020 at 07:27 (3 year ago)

    have sent the details in secret info..
  • Manager

    Posted by: yame, Oct 23, 2020 at 08:01 (3 year ago)

    I still do not see the admin account. Pls provide it
  • Customer

    Posted by: Farmshoots, Nov 4, 2020 at 17:18 (3 year ago)

    have sent it again in the Secret information again.. are you not able to see the info or are you not able to login?
  • Customer

    Posted by: Farmshoots, Nov 4, 2020 at 17:25 (3 year ago)

    The issue is with the theme and not with the farmshoots website.. just curious on why you need the admin access?
  • Customer

    Posted by: yame, Nov 5, 2020 at 04:22 (3 year ago)

    Here you are. I don't see the admin account.
    Because the problem occurs on your site so we would like to check your site.
    On the demo site, the List + Grid view is still displaying properly. So pls provide your admin account + take the screenshots. I will check faster

    Thank you!
    scrn_1-5fa37e1e0ddf2.jpg
  • Customer

    Posted by: Farmshoots, Nov 16, 2020 at 13:37 (3 year ago)

    added admin details in secret information
  • Manager

    Posted by: yame, Nov 17, 2020 at 03:11 (3 year ago)

    So what is your URL? I tried with https://farmshoots.in/ but it is not correct
  • Customer

    Posted by: Farmshoots, Nov 22, 2020 at 05:48 (3 year ago)

    give in secret information... website is still under test and not yet live..
  • Manager

    Posted by: yame, Nov 23, 2020 at 09:29 (3 year ago)

    I am on your site and test.
    The Ajax mode is being activated: https://prnt.sc/vo9v9q
    The filter in the Shop page is still working: https://prnt.sc/vo9w17
    So could you please explain more details about your issue? Then I will check again
  • Customer

    Posted by: Farmshoots, Nov 29, 2020 at 17:48 (3 year ago)

    2 issues -

    Issue 1 (image attached) -
    Steps to reproduce - Click on category "Flour and Food mixes". It will list of all the products in the category. Click on "Display (Show 5)". It still displays all the products in the category, instead of restricting only to 5 products..

    Issue 2 - Click on category "Flour and Food mixes". It will list of all the products in the category. Now click on List view.. it will display products from not just this category but also products from other categories, which is not expected. Note that the "Flour and Food Mixes": category is still in highlight mode..
    Issue-1-5fc3deedaec32.JPG
  • Manager

    Posted by: yame, Nov 30, 2020 at 08:18 (3 year ago)

    I cannot access your site: https://prnt.sc/vsoa6y It keeps loading. Please check again then let me know
  • Customer

    Posted by: Farmshoots, Dec 8, 2020 at 19:17 (3 year ago)

    not sure who had given this link.. the link and credentials are given in secret information...
  • Manager

    Posted by: yame, Dec 11, 2020 at 02:42 (3 year ago)

    I see that your site is in the COMING SOON mode. So please make your site activated then my coder will help you to check
  • Customer

    Posted by: Farmshoots, Dec 13, 2020 at 03:33 (3 year ago)

    im reiterating.. the website is not live due to the bugs currently present.. could you please follow my instructions as mentioned in the secret... please log into my site not through the home page by through the link - https://farmshoots.in/my-account.. the credentials are given in secret information again..

    i think its best we speak, as this ticket has been open for almost 2 months now and yet to find the light at the end of the tunnel! my numbers given in the secret info
  • Manager

    Posted by: yame, Dec 15, 2020 at 08:15 (3 year ago)

    I understood your issues and sent your accounts to my coder also. Let him check then I will inform you of the result later. Thank you!
  • Manager

    Posted by: yame, Dec 17, 2020 at 07:42 (3 year ago)

    My coder would like to know if you customized something or not. He finds out something strange but he is not sure.
    Just let him know then he will give you the correct answer later. Thanks!
  • Customer

    Posted by: Farmshoots, Dec 24, 2020 at 12:17 (3 year ago)

    Hi - yes, there are some customization, but we had tried turning off the child theme and the issue still persisted. You may use our staging website to check this out ( if you want to turnoff the child theme/ customizations)..details given in the secret information.
  • Manager

    Posted by: yame, Dec 25, 2020 at 08:07 (3 year ago)

    I sent your reply to the coder. Let him check then I will inform you again.
    Thank you!
  • Customer

    Posted by: Farmshoots, Jan 1, 2021 at 17:09 (3 year ago)

    any updates?
  • Manager

    Posted by: yame, Jan 6, 2021 at 02:51 (3 year ago)

    Ahh sorry. My coder gave me the answer:
    1. Click on "Display (Show 5): he said that you could refer to this document to understand: https://reigelgallarde.me/programming/woocommerce-loop_shop_per_page-not-working-solved/
    The reason is you set the value for posts_per_page in anywhere so it does not get the value loop_shop_per_page anymore. So you can refer to the document above to setup again.

    2. Click on category "Flour and Food mixes": DONE. He fixed for you. Please check your site again then let me know

    Regards,

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