HomeSupport systemWordPressArmaniawebsite fixes
  • Customer

    website fixes

    Posted by: GiancarloB1 Oct 13, 2020 at 12:39 (4 year ago)
    I updated the site and I don't understand how the "stain" that I had turned into Fuxia has returned to purple. in the media there is the image.
    one more thing, I translated the "header-top-message" page. because when I change the language, the text always remains in Italian?
    message---top---menu-5f859ffbadc54.png
    stain-5f859ffbae622.png
  • Customer

    Posted by: yame, Oct 14, 2020 at 07:33 (4 year ago)

    Hi @GiancarloB1,

    - translated the "header-top-message" page: You have to edit this page: https://prnt.sc/uyyt3p but you have to select the language here first: https://prnt.sc/uyytz2
    - how the "stain": I will send this to my coder and he will check this for you

    Regards,
    Yame
  • Customer

    Posted by: GiancarloB1, Oct 14, 2020 at 12:15 (4 year ago)

    Hi Yame!

    I have already translated them. but it doesn't change the text when I change the language. that's why I'm asking you
    about Stain, can you tell me what the programmer changes? so I don't bother him anymore?

    thanks
    Giancarlo
  • Manager

    Posted by: yame, Oct 15, 2020 at 03:54 (4 year ago)

    My coder said that due to the css code in Theme Options still did not insert the default css of the shortcode Banner.
    He also edited the code for you. The code is in Theme Options then you should back up this.
    Pls check your site again then let me know. Thank you!
  • Customer

    Posted by: GiancarloB1, Oct 17, 2020 at 07:47 (4 year ago)

    I'm sorry but I can't understand.
    header-top-message doesn't work because it's a theme issue?
    do i have to make a backup before your programmer gets his hands on this site?
  • Customer

    Posted by: GiancarloB1, Oct 20, 2020 at 09:13 (4 year ago)

    any news???
  • Manager

    Posted by: yame, Oct 21, 2020 at 02:48 (4 year ago)

    I mean, you can make the backup from now, save the code that my coder added in Theme Options. It will be safe when you update the theme in the future.
  • Customer

    Posted by: GiancarloB1, Oct 21, 2020 at 10:10 (4 year ago)

    OK! I got it. but I have now translated top-header-message. but when it changes language it doesn't work.
    why?
  • Manager

    Posted by: yame, Oct 22, 2020 at 02:21 (4 year ago)

    I guess that there is a bug in the code. Please provide me your FTP account then my coder will help you to check.
    Thanks!
  • Customer

    Posted by: GiancarloB1, Oct 23, 2020 at 09:22 (4 year ago)

    attached you can find info account
  • Manager

    Posted by: yame, Oct 26, 2020 at 00:53 (4 year ago)

    Have you provided your FTP account yet?
    Because I still just see the admin account only. Pls check again

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES