• Customer

    Popular products displaying no products

    Posted by: litper Oct 13, 2020 at 11:17 (3 year ago)
    Hi, I am creating tabs in elementor to display different products by categories and order. In one of the taps I want to display products by popularity (the 12 most popular products in slide) but nothing appears and I notice that when I order products by popularity in woocommerce shop or category pages nothing happens.

    Please check: https://prnt.sc/uye7uu

    https://prnt.sc/uyef3q

    How could i solve this?

  • Customer

    Posted by: yame, Oct 14, 2020 at 03:25 (3 year ago)

    Hi @litper,

    I think the problem is about the cache. I still see the products are shown here: https://prnt.sc/uyvn5y
    I tried to clear the cache of your site and browsers.
    Pls check it again then let me know

    Regards,
    Yame
  • Customer

    Posted by: litper, Oct 14, 2020 at 09:04 (3 year ago)

    Thanks, you are right!! it is wolking now.

    Sorry for my stupid question
  • Manager

    Posted by: yame, Oct 15, 2020 at 04:10 (3 year ago)

    No problem :D
    Okay so I will close this ticket. Thank you!
  • Customer

    Posted by: litper, Oct 19, 2020 at 10:15 (3 year ago)

    Sorry again, but it is happening again and I tried to clean cache but still not working. Popular products are displaying no products.
  • Manager

    Posted by: yame, Oct 21, 2020 at 07:16 (3 year ago)

    You have to add the products here: https://prnt.sc/v3lsyq
  • Customer

    Posted by: litper, Oct 21, 2020 at 14:20 (3 year ago)

    I should choose the products? But how could I display popular products there? Is there any way to display the most popular products of the site there taking into account the visits to each product? For example, when I display new products from the shop I don't need to choose the new products to be displayed, it just displays the products that have been added recently to the shop. Is there any way to do the same but with most visited products?
    I know that woocommerce shop pages can short products taking into account popularity What is the way that woocommerce short popularity of the products?
  • Customer

    Posted by: litper, Oct 21, 2020 at 14:32 (3 year ago)

    if you order by "most visited" it brings no product and if you order products by popularity it just came with the same order than recent products and it is happening the same in shop page. So I don't know what popularity means... I want to order by page visits (more page visits = more popular)

    thanks :)
  • Manager

    Posted by: yame, Oct 27, 2020 at 01:40 (3 year ago)

    When you select the Target is Products, then you have to enter the one by one the product.
    As the same, when you select the Target is Category or Featured Products, it will automatically filter the related products of these conditions to show.
  • Customer

    Posted by: litper, Oct 27, 2020 at 09:34 (3 year ago)

    Thanks, I get it. But I am checking and got the same problem when select "recent products" choose a category with products and set to order by "most viewed". Nothing appears when using "most viewed".
    https://prnt.sc/v7r3cr
  • Manager

    Posted by: yame, Oct 28, 2020 at 03:13 (3 year ago)

    You have to select another condition of Order by so that the products will be shown like this: https://prnt.sc/v8cs3v
    Pls check
  • Customer

    Posted by: litper, Oct 28, 2020 at 07:08 (3 year ago)

    But I want to display most visited products but I can´t find the way to do it.
  • Manager

    Posted by: yame, Nov 2, 2020 at 04:31 (3 year ago)

    My coder fixed for you: https://prnt.sc/vbjrwp but it will not work when you select the Target is Category
    Pls check your site then let me know
  • Customer

    Posted by: litper, Nov 2, 2020 at 10:47 (3 year ago)

    Thank you so much!!!
  • Manager

    Posted by: yame, Nov 3, 2020 at 08:29 (3 year ago)

    You're welcome.
    So may I close this ticket? Pls contact me again if you need help

    Best regards,
    Yame

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