• Customer

    How to change icon in the menu ORGANIC 3

    Posted by: marcolinux86 Oct 10, 2020 at 18:10 (6 months ago)
    I'm again writing them for this problem, I can't insert the custom icons.
    I made a .svg set and converted it to icomoon generating the .ttf .svg .woff .eot and style.css vati

    I can't get them to appear in the menu settings in the "custom icons" section

    My site is stopped for this problem.

  • Customer

    Posted by: yame, Oct 12, 2020 at 02:29 (5 months ago)

    Hi,

    Could you please share the full permission in the FTP account: https://prnt.sc/uxftuf?
    I will send your issue to my coder and he will check for you. He will need to check something in code if needed

    Regards,
    Yame
  • Customer

    Posted by: marcolinux86, Oct 12, 2020 at 07:43 (5 months ago)

    Here are the data and the icons attached

    thanks
  • Customer

    Posted by: marcolinux86, Oct 15, 2020 at 07:03 (5 months ago)

    is there any news?
  • Manager

    Posted by: yame, Oct 15, 2020 at 08:58 (5 months ago)

    I sent the zip package to my coder. But he still wants to access your FTP. We see nothing there: https://prnt.sc/uzpun4
    Pls check it and provide the full permission
  • Customer

    Posted by: marcolinux86, Oct 15, 2020 at 12:16 (5 months ago)

    Here
  • Manager

    Posted by: yame, Oct 16, 2020 at 08:16 (5 months ago)

    Thanks. Let my check the problem then I will inform you when he gives me the feedback.
  • Manager

    Posted by: yame, Oct 16, 2020 at 09:16 (5 months ago)

    He checks something in the code.
    It will be quite hard if you continue to do it with our guidelines. If we can do it for you, it will be faster.
    Also, you did the wrong in the first step.
    https://prnt.sc/v0fm41 It seems that you just imported .svg without selecting the icon before downloading. You have to select the Tool to select icons. The icons in the yellow box are the selected icons.
    Here are the simple steps but you did wrong. So I think the next steps will be difficult for you

  • Customer

    Posted by: marcolinux86, Oct 17, 2020 at 08:21 (5 months ago)

    Is this package correct?
  • Manager

    Posted by: yame, Oct 19, 2020 at 09:24 (5 months ago)

    Yes, it is correct
  • Customer

    Posted by: marcolinux86, Oct 19, 2020 at 10:40 (5 months ago)

    In the meantime I have moved the site to the root with the same access
  • Manager

    Posted by: yame, Oct 21, 2020 at 07:28 (5 months ago)

    Hmm. So do you need any help more?

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