• Customer

    Fatal Error When installing boutique theme demo content to woocommerce

    Posted by: graphick Oct 5, 2020 at 12:11 (6 months ago)
    Hi Everytime I have installed theme and now trying to import demo and database content etc from kute boutique theme however it is corrupting my whole woocommerce site where I have to restore it from backup to reinstate my site. Can you please help I am using integrated with Dokan Multivendor.

  • Customer

    Posted by: graphick, Oct 5, 2020 at 13:10 (6 months ago)

    updated info
  • Customer

    Posted by: yame, Oct 6, 2020 at 08:46 (6 months ago)

    Hi @graphick,

    I see that you are not using our theme: https://prnt.sc/uty0ks
    So please switch into the Boutique theme and take the screenshots for your issue then I will help you to check

    Awaiting your reply.
    Regards,
    Yame
  • Customer

    Posted by: graphick, Oct 6, 2020 at 09:16 (6 months ago)

    replied
  • Customer

    Posted by: graphick, Oct 6, 2020 at 09:18 (6 months ago)

    files attached
  • Manager

    Posted by: yame, Oct 7, 2020 at 08:46 (6 months ago)

    I see that you have the lower version of the Boutique theme: https://prnt.sc/uultio even now you are using another theme
    And the demo theme version is 2.1.5: https://prnt.sc/uulty8. We do not see the message on this version. So please update your theme to the latest version then check again.

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