HomeSupport systemWordPressArmaniaProblem with product pictures
  • Customer

    Posted by: yame, Oct 4, 2020 at 10:35 (4 year ago)

    Hi @jlcommunication,

    It is quite weird when editing with Elementor, the product images still show: https://prnt.sc/usuc0u
    I will send your issue to my coder and he will check for you

    Thanks for your patience!
    Regards,
    Yame
  • Customer

    Posted by: jlcommunication, Oct 8, 2020 at 08:45 (4 year ago)

    Hello, thank you for your return, my request was made 6 days ago, it's becoming problematic, thank you in advance for your help
  • Manager

    Posted by: yame, Oct 9, 2020 at 03:19 (4 year ago)

    I've got the answer from my coder:
    It is due to your URL has this Capslock text: "jlcommunication.ovh/Maison-riopedre/"
    It is not wrong. But when using WP, you should not use it because when some of the functions of WP work, it will render its URL into "jlcommunication.ovh/maison-riopedre/", so it has the error.

    Now just need to edit again your URL, it will be fine.
    Regards,
  • Customer

    Posted by: jlcommunication, Oct 9, 2020 at 09:13 (4 year ago)

    Thank you very much !

    I have an other request, i tried to make a new footer, and now the header disappear ... Do you have the Barber Header Elementor version ?
    Or how can i have my header ?
    Capture-d’écran-2020-10-09-à-11.12.55-5f8029a9d2f95.png
  • Manager

    Posted by: yame, Oct 10, 2020 at 05:28 (4 year ago)

    It's really weird. Okay so let my coder check again your site then he will let you know the reason. Thanks for your patience!
  • Customer

    Posted by: jlcommunication, Oct 14, 2020 at 07:49 (4 year ago)

    Hi ! i would like to have news about my request please,
  • Manager

    Posted by: yame, Oct 15, 2020 at 01:45 (4 year ago)

    Ahh sorry. My coder already gave me his answer but I forgot :(
    The reason is that you are using the Header Builder of Elementor Pro so your page will be moved completely to the new structure. It will no longer use the default structure of the theme: https://prnt.sc/uzjfaq

    So, if you want to use the default Header of the theme, you have to delete these Header builders and Footer Builders from your site (you must delete both these. If you keep one of them, it still moves to the new structure) The theme already has the Footer Builder, you don't need to build anymore.

    Hope you will understand this explanation. Thank you!

    Yame

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