• Customer

    Footer cannot be configured

    Posted by: lobpin100 Sep 25, 2020 at 03:07 (4 year ago)
    Hi I have created a new footer but when trying to change it it is not possible, I see the option in theme options or within the page, I attach the screen, I appreciate your help if it is an error in the theme or I am doing something wrong, The name of the new footer created is: Tiendacol and it is in Ovic Panel / Footer Builder.

    Thank you.

  • Customer

    Posted by: yame, Sep 25, 2020 at 09:03 (4 year ago)

    Hi @lobpin100,

    I am checking your site. Sometimes I see it does not work.
    Like these:
    https://prnt.sc/unlgif
    https://prnt.sc/unlgpp
    https://prnt.sc/unlgvs
    And when I reload all pages, it keeps loading. Could you pls check again and for your hosting manager to check?

    Then I will check again for you
    Regards,
    Yame
  • Customer

    Posted by: lobpin100, Sep 27, 2020 at 23:53 (4 year ago)

    Hi can you please check again thanks.

    Error: I have created a new footer but when trying to change it it is not possible, I see the option in theme options or within the page, I attach the screen, I appreciate your help if it is an error in the theme or I am doing something wrong, The name of the new footer created is: Tiendacol and it is in Ovic Panel / Footer Builder.
  • Manager

    Posted by: yame, Sep 29, 2020 at 01:58 (4 year ago)

    Here is the screenshot that I still edit your created Footer: https://prnt.sc/upnq3i
    Or pls help me to take another screenshot then I will check again for you
  • Customer

    Posted by: lobpin100, Sep 29, 2020 at 15:13 (4 year ago)

    Thank you for your help for a future Footer. The same thing will happen to me, is there an explanation that I should give to solve it in the future or will it not happen again?
  • Manager

    Posted by: yame, Oct 1, 2020 at 03:48 (4 year ago)

    I did not fix anything. When I went to your site, I saw the Footer there and I still edited the Footer Builder.
    Whenever you have this problem, please submit a ticket then I will help you to check

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible