HomeSupport systemWordPressArmaniaError Import demo content
  • Customer

    Error Import demo content

    Posted by: doracortes Sep 22, 2020 at 00:45 (3 year ago)
    Hi

    I need to install https://armania.kutethemes.net/
    furniture demo in my website.
    I have an index.html like "site under construction" but it can be deleted

    thanks
  • Customer

    Posted by: yame, Sep 22, 2020 at 10:50 (3 year ago)

    Hi @doracortes,

    Excuse me, we used to support this domain for you: http://ferroguantesmedellin.com/
    So what about this one: http://xanthia.com.co/wp-admin? We will just support for only one domain for a client. The last time, we helped you to install this theme. Pls check again and give me the explanation

    Regards,
    Yame
  • Customer

    Posted by: doracortes, Sep 28, 2020 at 21:04 (3 year ago)

    Hi
    I do not understand,
    I need support for xanthia.com.co
    But I didn't know that the extended support theme that I bought for one year only applied to a single customer.
    If it is a theme with several theme demos
    it was for use with multiple clients. Not with just one
    Please explain to me why then it is not worth having bought extended support for a year.
    That is why it is a multisite. I have bought it from other template vendors. This is new for me.

    Thank you
  • Customer

    Posted by: doracortes, Sep 28, 2020 at 21:44 (3 year ago)

    Hi
    Only activate xanthia.com.co
    I need to install https://armania.kutethemes.net/
    furniture demo in my website.
    I have an index.html like "site under construction" but it can be deleted
    thanks
  • Customer

    Posted by: yame, Sep 29, 2020 at 10:55 (3 year ago)

    Here you are: https://prnt.sc/upvrk6
    11 days ago, on this ticket, I used to help you to install this theme and this was the domain you provided me in the secret information box.
    This is your ticket: https://support.kutethemes.com/topic/show-topic/71882

    When you purchased this theme, you could install it for everyone you want. However, they need the purchase code so that they can activate the theme and use the latest features. You will be the one who gets that purchase code (because you purchased the theme) However, we will support only one registered domain according to his purchase code. So pls check again your ticket. You used to provide me another domain to be required for installing this theme. Thank you!
  • Customer

    Posted by: doracortes, Sep 29, 2020 at 13:42 (3 year ago)

    Hi

    Please review the tickets, the first website I requested support is xanthia.com.co
    A virus entered this website, so I had to delete the entire website and from which the hosting blocked the domain.
    I already cleaned it and now I need the theme again, it was with this that I registered the theme.
    The other website I deleted armania (you can check) and I already use another theme.
    I attach the screenshots of the support that you had previously given me with www.xanthia.com.co

    I will only request support with this domain
    Captura-de-pantalla-2020-09-29-a-la(s)-8.33.28-a.-m.-5f7339ccd60f2.png
    Captura-de-pantalla-2020-09-29-a-la(s)-8.39.51-a.-m.-5f7339ccd6968.png
  • Manager

    Posted by: yame, Oct 1, 2020 at 01:07 (3 year ago)

    Okay. So please provide me again your admin account. Because when I go to this link: http://xanthia.com.co/wp-admin/, it does not work: https://prnt.sc/uqxjp3.
    Then let me know the homepage you want, we will check then help you to re-install it.
  • Customer

    Posted by: doracortes, Oct 1, 2020 at 11:07 (3 year ago)

    Hi
    I send you the information
    my website xanthia.com.co
    I need to install https://armania.kutethemes.net/ furniture demo in my website.
    I have an index.html like "site under construction" but it can be deleted
    thanks
  • Manager

    Posted by: yame, Oct 3, 2020 at 10:31 (3 year ago)

    When I need to activate the plugin Woo, then I get this message: https://prnt.sc/usdmaf
    Pls check again your PHP version then let me know

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