HomeSupport systemWordPressArmaniaConflict with elementor pro + translation issue
  • Customer

    Conflict with elementor pro + translation issue

    Posted by: eyalnir75 Sep 21, 2020 at 10:21 (3 year ago)
    Hello
    Few questions:
    1. I use your theme in RTL (Hebrew) website.
    I also have Elementor Pro which I want use but when I activate Elementor pro suddenly the header despair, its very frustrating because I want to use the Elementor popup builder and some other widget and this bug is stopping me for doing so.

    2. In the mobile version there is a special bottom menu bar and I cant translate the word "Your Cart" (also in the header of desktop version )
    Everything I try didn't work ( I use loco translate and try to translate threw the them, and the plugin that Related to the them, eg. Ovic)

    3. Is there any way to leave the add to cart button(under the price - like in the desktop) visible and clickable in special mobile version?

    4. how do I change the mobile header menu Background image/solid color
  • Customer

    Posted by: eyalnir75, Sep 21, 2020 at 11:57 (3 year ago)

    More Bugs
    When I Edit with elementor (not pro) I cannot use padding for column it dose not do anything, when I inspect the problem I found there is a global styling:
    body .elementor-column-gap-default>.elementor-row>.elementor-column>.elementor-column-wrap {
    padding: 0 10px;
    }
    that style come from :/wp-content/themes/armania/assets/css/style-rtl.min.css?ver=1.1.4 (your theme) and not elementor
  • Customer

    Posted by: yame, Sep 22, 2020 at 03:24 (3 year ago)

    Hi,

    1. I use your theme in RTL (Hebrew) website
    => I will send this issue to my coder and he will check. Please provide me your FTP account also. He will check the problem in code if needed

    2. cant translate the word "Your Cart"
    => I see it was translated: https://prnt.sc/uliel6

    3.Is there any way to leave the add to cart button
    => You can use this layout: https://prnt.sc/uliewv and the Add to cart button will show like this: https://prnt.sc/ulif7t

    4. how do I change the mobile header menu Background image/solid color
    => you can replace the image in this path: https://2do.ussl.co.il/wp-content/themes/armania/assets/images/menu-mobile.jpg (Remember to keep the same name of your image with the name in that path)

    5. More bug: Okay I will send it to the coder. Pls provide the FTP account also

    Regards,
    Yame
  • Customer

    Posted by: eyalnir75, Sep 22, 2020 at 06:19 (3 year ago)

    Ok I've Attached the ftp details
  • Manager

    Posted by: yame, Sep 22, 2020 at 10:30 (3 year ago)

    It does not work: https://prnt.sc/ulprdm
    Pls check again
  • Customer

    Posted by: eyalnir75, Sep 22, 2020 at 11:39 (3 year ago)

    Here Try Again. for me its working!
  • Manager

    Posted by: yame, Sep 23, 2020 at 02:51 (3 year ago)

    I tried many times but it is still there: https://prnt.sc/um6hid
    I don't know why. Do you have the cPanel account?
  • Customer

    Posted by: eyalnir75, Sep 23, 2020 at 06:45 (3 year ago)

    You Probably blocked from my hosting provider. where are you from?
    Can I've your IP Address?
    Please try to response quickly because I'm trying to get support for few days now and its becoming frustrating.
  • Manager

    Posted by: yame, Sep 23, 2020 at 08:23 (3 year ago)

    We are from Vietnam. The IP for today is: 171.237.62.128
    Pls check it
  • Customer

    Posted by: eyalnir75, Sep 23, 2020 at 12:57 (3 year ago)

    Ok Try Now! and please do it fast...
  • Customer

    Posted by: eyalnir75, Sep 24, 2020 at 05:58 (3 year ago)

    Still waiting ,,,,,
  • Manager

    Posted by: yame, Sep 24, 2020 at 07:43 (3 year ago)

    It works. I already sent your accounts to my coder so that he can check the remaining issues for you
    Please be patient. I will let you know when I get his feedback. Thank you!
  • Customer

    Posted by: eyalnir75, Sep 24, 2020 at 16:43 (3 year ago)

    Another day passed... Its look like your coder try to do something and left the website In a worse condition than before.
    Now, I don't know if he finished the work (hope not), but than again I don't get any news from you all day...
    Please let me know the status.
  • Customer

    Posted by: eyalnir75, Sep 25, 2020 at 08:31 (3 year ago)

    Hello , Will I get any update soon?
    I need to continue working on website fast and I don't get any news from you. my website now don't have header, and the footer also is not the one I set up. can you tell me what's going on?
  • Manager

    Posted by: yame, Sep 25, 2020 at 08:47 (3 year ago)

    I got the answer:

    1. Problem with Elementor Pro:
    => you are using Header Builder, Footer Builder of the Elementor Pro: https://prnt.sc/unl2ku So all your pages will be changed completely into the new structures. It will not be the default structure of the theme. If you want to use the Header of the theme, you have to remove these Header Builder, Footer Builder (You must delete both these, not delete one and keep one. It will still change into the new structure)
    The theme already has Footer Builder, you don't need to build here

    2. The padding of the column is not definitely able to change. Because it is for an option that determines the distance between columns in a "Columns Gap" section. If you want to change the padding of column, you have to set the option "Columns Gap" into "No Gap": https://prnt.sc/unl5rb

    Hope that this is useful for you
  • Customer

    Posted by: eyalnir75, Sep 25, 2020 at 14:14 (3 year ago)

    Thanks!!! Now its working!
    Now there is another problem - I checked the header ajax search bar and its find noting at all. even if you insert the full name.
  • Customer

    Posted by: eyalnir75, Sep 27, 2020 at 09:57 (3 year ago)

    To be precise, the search engine does not know how to search by product name, which is very strange
  • Manager

    Posted by: yame, Sep 28, 2020 at 03:07 (3 year ago)

    DONE. My coder has updated the theme for you. There was an error with the .js of theme: https://prnt.sc/up0eho

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: eyalnir75, Oct 1, 2020 at 13:49 (3 year ago)

    More Problems:
    How do I remove the automatic added menu item (shop categories) from the mobile menu?
    I created specific menu for that and its pushing in the shop categories, no way to remove them
  • Manager

    Posted by: yame, Oct 2, 2020 at 08:08 (3 year ago)

    Could you take the screenshots?
  • Customer

    Posted by: eyalnir75, Oct 2, 2020 at 10:02 (3 year ago)

    Sure there you
    mobile-menu-5f76faacbfdc1.png
  • Manager

    Posted by: yame, Oct 3, 2020 at 14:59 (3 year ago)

    Because you are choosing this: https://prnt.sc/ush985 for Mobile menu.
    Pls check it
  • Customer

    Posted by: eyalnir75, Oct 4, 2020 at 06:50 (3 year ago)

    Hey
    You probably do not understand me, even though I wrote very clearly.
    Explains again:
    I want to be able to decide on the order in which the menu items appear on mobile.
    To be more clear and precise I want the order in the mobile menu to be:
    homepage
    Product Categories
    about
    Common questions
    Contact Us

    * I have already tried to select the menu directly from the template's control panel:
    Mobile menu >>> Mobile content >>> Menu - and it also does not solve the issue (even if in the menu manager I removed the check of "Mobile menu".

    Feel free to try to display in the mobile menu without the product categories, I did not succeed no matter what I tried.
    It also should not be so complicated. I have worked with a lot of templates over the years and this is the first time I have come across this.

    Another important thing:
    Please write down how to fix not only what was done incorrectly.
  • Customer

    Posted by: eyalnir75, Oct 5, 2020 at 09:33 (3 year ago)

    Hey
    How much longer will I have to wait for an answer to something that should not be complicated?
    My client has been waiting a long time for me to solve the menu problem.

    Every time I write something to you I have to wait 24 hours. It's just a nightmare.
    When you are already answering then you are not writing down how to correctת but supposedly something I did wrong even though you probably did not read properly what I am writing.

    I Asks again for the last time:
    I want full control over the order of menu items that appear in the mobile menu.
    It's something that exists in every pattern and nothing you have.

    The menu of categories is added automatically and not in the position or order I want.
  • Manager

    Posted by: yame, Oct 6, 2020 at 03:58 (3 year ago)

    My coder used the Child theme, customized the code in the file functions.php, line 16->22
    Now the menu is showing correctly: https://prnt.sc/uttnvw

    Pls check your site again and let me know

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