• Customer

    Problem to instal demo content

    Posted by: fabricac Sep 18, 2020 at 22:14 (a month ago)
    Hi.
    I'm trying to instal the demo content like the tutorial https://armania.kutethemes.net/documentation/docs/theme-installtion/3-import-demo-data/ but doesn't works.
    I need all the pages and the images like this sample https://armania.kutethemes.net/home-07_2/
    Just the stlyle looks fine
    How can I fix this?

  • Customer

    Posted by: yame, Sep 20, 2020 at 04:28 (a month ago)

    Hi @fabricac,

    We could not access your admin site: https://prnt.sc/uke3lt
    Could you pls check it again? And provide me your FTP account also.

    Awaiting your reply
    Regards,
    Yame
  • Customer

    Posted by: fabricac, Oct 13, 2020 at 14:20 (12 days ago)

    Hi.
    Sorry. Try again please.
    FTP access in secret information
  • Manager

    Posted by: yame, Oct 15, 2020 at 04:19 (10 days ago)

    Still there: https://prnt.sc/uzl46l
    Pls check again all your accounts. Thanks!
  • Customer

    Posted by: fabricac, Oct 16, 2020 at 15:11 (9 days ago)

    Sorry, but I don't know what is wrong in the FTP access.
    I'm using this account now and works fine. Look the print.
    You can copy the XML to import in filezilla.

  • Manager

    Posted by: yame, Oct 19, 2020 at 07:12 (6 days ago)

    Still there: https://prnt.sc/v23ofn
    Even the admin URL, it does not work: https://prnt.sc/v23osz

    Pls check again. Thanks!
  • Customer

    Posted by: fabricac, Oct 19, 2020 at 12:17 (6 days ago)

    Hi.
    Are you using a capital "F" in the password?
    The first error in your print was 550.
    Now, the error in your print is 530 (wrong password)

    I just copy and paste and works fine.
    Now, I'm sending to you the XML Filezilla to make that simple.
    Can you try again, please.
  • Manager

    Posted by: yame, Oct 21, 2020 at 07:32 (4 days ago)

    I don't know why. I open your file and copy and paste. It still does not work: https://prnt.sc/v3m5yx
    Your admin account is also not working

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