Kutethemes

Customer

Posted by: yame, Aug 20, 2020 at 09:47 (4 year ago)

Hi,

Could you pls provide again your admin + FTP account here?
I would like to check your site. And take the screenshots for your question.

Thank you!
Regards,
Yame
Customer

Posted by: tarig85, Aug 28, 2020 at 19:13 (4 year ago)

Also please check three things in addition to the product quantity issue:
- The theme loading speed is extremely low and takes up to 25 seconds although i am using VPS
- WPML cannot work properly with the theme and WPML support team checked and said it is issue with the theme.
- Update for WPBakery is required.
Customer

Posted by: tarig85, Aug 29, 2020 at 02:43 (4 year ago)

Please ignore the point of WPML as the support team of WPML found the solution and they fixed it. Just have a look at the other points please.
Customer

Posted by: tarig85, Aug 31, 2020 at 16:07 (4 year ago)

Any update please?
Manager

Posted by: yame, Sep 3, 2020 at 07:28 (4 year ago)

Oh, I am sorry. My coder informed me the days ago but I forgot :(
We could not access your admin. Could you pls check again?
Customer

Posted by: tarig85, Sep 9, 2020 at 03:22 (4 year ago)

Any update please, i provided you the login details again in Skype?!
Manager

Posted by: yame, Sep 10, 2020 at 09:14 (4 year ago)

Your issue was solved so I will close this ticket. Thank you so much!

Advanced Search

Category Username ID Topic

Product Quantity