HomeSupport systemWordPressArmaniathe home page does not work
  • Customer

    the home page does not work

    Posted by: GiancarloB1 Aug 18, 2020 at 07:13 (4 year ago)
    Good morning,

    I installed the Armania theme and followed the procedure to download one of your layouts.
    all pages work but the home page, using elementor tells me that the preview cannot be downloaded (see picture Picture1)
    In fact the main page, when viewing it, takes me to the Picture2 image

    what should I do?

    I look forward to your kind reply
    thank you!
    Picture1-5f3b7f7f74a5b.png
    Picture2-5f3b7f7f74e15.png
  • Customer

    Posted by: yame, Aug 18, 2020 at 09:20 (4 year ago)

    Hi @GiancarloB1,

    It seems that your account is not the Dashboard site account: https://prnt.sc/u1hu8m
    Please provide me all the permission to access your Dashboard site also then my coder will check for you

    Regards,
    Yame
  • Customer

    Posted by: GiancarloB1, Aug 18, 2020 at 10:27 (4 year ago)

    I didn't put you as an administrator

    try now
  • Customer

    Posted by: GiancarloB1, Aug 18, 2020 at 14:07 (4 year ago)

    I didn't put you as an administrator

    try now
  • Customer

    Posted by: GiancarloB1, Aug 19, 2020 at 07:13 (4 year ago)

    sorry Yame!
    any news???
  • Manager

    Posted by: yame, Aug 19, 2020 at 08:36 (4 year ago)

    We would like to help you re-install the theme with the homepage you want.
    Is it good? If that, pls let me know the homepage you are interested in. And can I reset your entire site? Do you need to back up anything?
  • Customer

    Posted by: GiancarloB1, Aug 19, 2020 at 09:04 (4 year ago)

    I downloaded the FURNITURE theme.

    I would have already prepared the page:
    CONTACTS
    PRIVACY POLICY
    COOKIE POLICY
    header-top-message

    and i already prepared Footer Builder
    Could you keep them?
  • Customer

    Posted by: GiancarloB1, Aug 20, 2020 at 07:48 (4 year ago)

    sorry .. I should show the project to a client tomorrow. do you have news?
  • Manager

    Posted by: yame, Aug 20, 2020 at 09:44 (4 year ago)

    My coder is checking for you. Please be patient. I will inform you when I get his answer
  • Manager

    Posted by: yame, Aug 20, 2020 at 10:39 (4 year ago)

    We don't re-install the theme for you. My coder found out that it had an error with the file htaccess. Now it works: https://prnt.sc/u2ru1n

    About the revo slider, we cannot import because the capacity is too low: https://prnt.sc/u2ruog. You need to raise these elements then go to Sample data folder to get the file of slide

    Regards,
  • Customer

    Posted by: GiancarloB1, Aug 20, 2020 at 14:05 (4 year ago)

    thank you for helping me solve the problem. I wanted to ask if you have more in-depth documentation on ARMENIA.

    as shown in the image I would like to change the purple color. I find a section in Elementor, called "Select Style". where are these styles? I state that I do not have the Pro version of Elementor, maybe this is the problem?
    Premise: I changed the main color 2
  • Customer

    Posted by: GiancarloB1, Aug 20, 2020 at 14:32 (4 year ago)

    sorry, i didn't add the image.
    i also forgot to ask you where i can change the languages and currency. going to customize I get the edit button but it does not refer to any changes
    Picture2-5f3e898d45eb2.png
  • Manager

    Posted by: yame, Aug 21, 2020 at 10:35 (4 year ago)

    - Currency and language, you can go to these menus:
    https://prnt.sc/u3eoip
    https://prnt.sc/u3eopl

    - About changing purple color, sorry I don't understand it. Could you pls take the screenshot?
  • Customer

    Posted by: GiancarloB1, Aug 21, 2020 at 11:41 (4 year ago)

    this one
    Picture-5f3fb2f158733.png
  • Manager

    Posted by: yame, Aug 24, 2020 at 02:13 (4 year ago)

    We built an image here, not the color. So you can replace the images by yours. Please note that you should do in the Child theme, then do the css in the Child theme. It will not overwrite the default CSS of the theme.

    .ovic-banner.style-34 .hover, .ovic-banner.style-35 .hover {
    background-image: url(banner_deco.png);
    }

    Or you can provide me the image you want to replace, then my coder will help you
  • Customer

    Posted by: GiancarloB1, Aug 25, 2020 at 10:10 (4 year ago)

    unfortunately I have not set the Child theme.
    I am attaching the image.

    another thing, I changed the menus (language and currency) as you told me but if I go to the home page the menus are still the same as the original ones

    let me know
    thanks
    banner_deco-5f44e37aae5d8.png
  • Manager

    Posted by: yame, Aug 26, 2020 at 11:12 (4 year ago)

    My coder will check for you about the replacing image
    About the menu, I am sorry I made the mistake. You can change the menu here: https://prnt.sc/u65fp8
    Because this menu is selected for this header style: https://prnt.sc/u65g5w

    Thank you!
  • Customer

    Posted by: GiancarloB1, Aug 26, 2020 at 14:59 (4 year ago)

    one last thing, how can I change the word "Hotline"? always with the child theme?
    Picture-5f4678c70fb1b.png
  • Manager

    Posted by: yame, Aug 27, 2020 at 07:30 (4 year ago)

    I installed the plugin Loco Translation for you and now you can translate this text in the theme: https://prnt.sc/u6ode9

    Replace the image: DONE. He uploaded the image in Media then added some css code in Theme Options. You also need to backup the code if you want to update the theme in the furture

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: GiancarloB1, Aug 27, 2020 at 07:52 (4 year ago)

    I'll have a new website and definitely will use this theme!
  • Manager

    Posted by: yame, Aug 27, 2020 at 11:24 (4 year ago)

    Hope that we will have the chance to continue to support you :)

    I am also waiting for your rating ^^
    Thank you!

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