Kutethemes

Customer

Posted by: yame, Aug 15, 2020 at 19:01 (4 year ago)

Hi @Account88,

Please provide me your FTP account. I doubt that the Post_max_size element in your hosting is too small and the content on your site is too large so you cannot edit your page. Please check again this element. If it is too small, please raise it up (more than 256M)
If it does not work, please provide me your cPanel account then my coder will check for you.

Regards,
Yame
Customer

Posted by: Account88, Aug 17, 2020 at 08:17 (4 year ago)

Thanks for reply.
Please find details below.
Manager

Posted by: yame, Aug 18, 2020 at 03:44 (4 year ago)

Now you still use the lower version for theme and toolkit plugin.
Please update the theme and plugin Toolkit to the latest version. Then check again. If the problem still occurs on your site, let me know then we will continue to check for you
Customer

Posted by: Account88, Aug 19, 2020 at 04:54 (4 year ago)

I have updated theme to latest version but still not working.
Please check.
Manager

Posted by: yame, Aug 20, 2020 at 11:40 (4 year ago)

Pls check again, I see it works: https://prnt.sc/u2t320

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