Kutethemes

Customer

Posted by: yame, Aug 13, 2020 at 19:16 (3 year ago)

Hi @alex_999,

I would like to reset your entire site and will help you to re-install the theme from scratch. So do you want to backup anything? Products, images, posts, pages, ...
If not, I will reset. And provide me your FTP account also

Awaiting your reply.
Regards,
Yame
Customer

Posted by: alex_999, Aug 14, 2020 at 06:21 (3 year ago)

hi Yame, thank you to you answer. you can reset entire site because I still not build anything.
what do you mean about "provide me your FTP account also"? I don't understand what is it FTP

TY
Alessio
Customer

Posted by: alex_999, Aug 14, 2020 at 06:26 (3 year ago)

i shared wordpress account in the secret information
Customer

Posted by: alex_999, Aug 14, 2020 at 16:35 (3 year ago)

I don't know why, but I resolve it. I found the home 12 in settings >> Reading>> My homepage shows : a static page: Home 12
Manager

Posted by: yame, Aug 15, 2020 at 18:55 (3 year ago)

I don't know why also. The last time, I also found here but I did not see @@

Okay so do you need any assistance on this ticket? If not, may I close it?

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I can't upload home page