Kutethemes

Customer

Posted by: adscult, Aug 13, 2020 at 13:29 (3 year ago)

Also to add on to this, the mobile layout is not being configured. Please let me know how to proceed with this
Customer

Posted by: yame, Aug 13, 2020 at 19:18 (3 year ago)

Hi @adscult,

Your admin account is not correct: https://prnt.sc/tz5sde
And I don't see your attachment. Pls take the screenshots again then I will check for you

Awaiting your reply.
Regards,
Yame
Customer

Posted by: adscult, Aug 13, 2020 at 19:45 (3 year ago)

Hi Team,
Please find the screenshot for header. New Admin details are also attached.
Also please look into mobile view issue, as the settings were on but it's not working

Screenshot_20200813-013601-5f35984d5437e.jpg
Screenshot_20200814-011009-5f35984d5480a.jpg
Manager

Posted by: yame, Aug 14, 2020 at 08:51 (3 year ago)

Please provide me your FTP account also.
About the issue of mobile, I still do not understand. You mean that when you create a new account, it is not working?
Customer

Posted by: adscult, Aug 15, 2020 at 02:07 (3 year ago)

The mobile version issue is, that the predefined style is not applied to it. It uses the normal responsive column layout but not the layouts mentioned in the demo.
Manager

Posted by: yame, Aug 21, 2020 at 03:30 (3 year ago)

Hi,

I already replied your ticket. And I asked for your FTP account. I did not see the server.
Don't you receive my reply?

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