• Customer

    Mega Menu Problem

    Posted by: litper Aug 9, 2020 at 11:40 (4 year ago)
    Hi!

    I got a problem with megamenu. I created my menu and design mega menu but it is not displaying correctly, please check the attached images.
    What is the problem?

    Besides that, How should I proceed to ask for a custom modification? I have created an offer 5 days ago but noone has replied. I don't know if I did the right way. Offer is here (https://support.kutethemes.com/offer/show-offer/1195).

  • Customer

    Posted by: yame, Aug 11, 2020 at 03:09 (4 year ago)

    Hi @litper,

    I got your issue. I sent it to my coder and he will check for you. I re-built another one for you but it still shows incorrectly

    Thanks for your patience!
    Regards,
    Yame
  • Customer

    Posted by: yame, Aug 11, 2020 at 07:48 (4 year ago)

    My coder said that you should update this file in the theme: framework/function-theme.php
    You can provide us your FTP account then we will update for you. If not, you can do it by yourself.
    Check the attached file below and update

    Regards,
  • Customer

    Posted by: litper, Aug 11, 2020 at 09:10 (4 year ago)

    Hi, thanks.

    Please find attached my FTP account data.

    And what about my customization offer https://support.kutethemes.com/offer/show-offer/1195
    Why is no one replying? Did I do something wrong? Should I create a new offer?
  • Customer

    Posted by: litper, Aug 12, 2020 at 10:15 (4 year ago)


    Sorry, I made a mistake and didn't paste the correct credentials. Credentials are here.

    Please find attached my FTP account data. Please update the files.
    Regarding customization offer https://support.kutethemes.com/offer/show-offer/1195
    No one is replying? Did I make something wrong when creating it? Should I pay in advance? (makes no sense because the customization agent must give me a budget). Should I create a new customization offer or keep on waiting?
  • Manager

    Posted by: yame, Aug 12, 2020 at 15:46 (4 year ago)

    Sorry. I replied to the offer already.
    I also sent your FTP account to my coder. Let him check first. Thank you!
  • Manager

    Posted by: yame, Aug 13, 2020 at 02:31 (4 year ago)

    It's done. My coder has updated for you. Pls check
  • Customer

    Posted by: litper, Aug 13, 2020 at 07:15 (4 year ago)

    Thanks!!!! It looks great but there is some small issue. If you go to any shop including AJAX filter in the sidebar the filter fields always overlays the menu and hide some parts.

    Please check the attached picture

    shop page: https://tiendajuegosdemesa.es/shop/
  • Manager

    Posted by: yame, Aug 13, 2020 at 08:49 (4 year ago)

    You can add this css:

    .berocket_single_filter_widget .select2-container{ z-index: 5; }

    It will solve your problem :)
  • Customer

    Posted by: litper, Aug 13, 2020 at 10:24 (4 year ago)

    Awesome!! thank you so much
  • Manager

    Posted by: yame, Aug 13, 2020 at 19:21 (4 year ago)

    You're welcome.
    I am going to close this ticket. So please submit a new one when you need any help + provide me your admin + ftp account. I will check for you

    Regards,
    Yame

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