HomeSupport systemWordPressArmaniaUnable to update - error loading
  • Customer

    Posted by: yame, Aug 5, 2020 at 09:45 (3 year ago)

    Hi @gradu82work,

    I cannot access your site: https://prnt.sc/tudd7i
    Please provide again your admin + FTP account then I will check for you

    Regards,
    Yame
  • Customer

    Posted by: gradu82work, Aug 6, 2020 at 15:15 (3 year ago)

    NB - I have attached login info and please NOTE I HAVE CHANGED MY DOMAIN NAME TO WWWMOOCHANDGANDER.COM

    THANKS
  • Manager

    Posted by: yame, Aug 7, 2020 at 03:46 (3 year ago)

    Thanks.
    The latest version of this theme is 1.1.1. Yours is 1.0.3.
    I don't know if you have any your own changes in the Main theme or not.
    So if you agree, I will share the latest version package of this theme via Drive for you. Then please:
    - Select the default theme
    - Delete the old version of the Armania theme
    - Upload the new version then activate it again. You will get the latest version for your site

    And provide me your email also. Thanks!
  • Customer

    Posted by: gradu82work, Aug 11, 2020 at 10:44 (3 year ago)

    Hi Yame,

    I haven't made any signifcant changes to the theme apart from changing the number of sliders on the front page, I have added some custom CSS for Vendor button form my WCFM marketplace along with some CSS for address information within WCFM the rest is cosmetic.

    Question- will I lose the costemtic changes -

    My email address is in Secret info
  • Manager

    Posted by: yame, Aug 12, 2020 at 09:46 (3 year ago)

    I have sent the email. Please check and let me know if you don't receive any email.
  • Customer

    Posted by: gradu82work, Aug 18, 2020 at 10:21 (3 year ago)

    Hi Yame,

    I dod not recieve an email.

    Ray
  • Manager

    Posted by: yame, Aug 19, 2020 at 09:06 (3 year ago)

    Here, I sent you the email already: https://prnt.sc/u23w1a
    Please check the message in the Spam folder

    Thank you!
  • Customer

    Posted by: gradu82work, Aug 20, 2020 at 12:59 (3 year ago)

    Hi Yame,

    Yes it was indeed in my Spam folder, however I have tried to download and there is an issue as attached and below

    "Unpacking the package…
    Installing the plugin…
    The package could not be installed. No valid plugins were found.
    Plugin installation failed.
    Return to Plugin Installer"

    Regards

    Ray
    Armania-theme-V1.1.1-afiled-to-load-5f3e7395b6a5d.JPG
  • Manager

    Posted by: yame, Aug 21, 2020 at 09:40 (3 year ago)

    Do you change or customize something on your site yet?
    If not yet, please provide me your cPanel account then we will update the theme to the latest version for you
  • Customer

    Posted by: gradu82work, Aug 28, 2020 at 12:50 (3 year ago)

    Hi Yame,

    Details have been provided to you, however no change as yet, us there an issue?

    Ray
  • Manager

    Posted by: yame, Sep 1, 2020 at 01:49 (3 year ago)

    Hi Ray,

    I checked your email already. I got this one: https://prnt.sc/u9b187

    Pls let me know when you read the email then you can provide me the code then I will upload the latest version of this theme for your site

    Thank you!

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