If you have any customization need to do, you can submit a customization request on the Customized service: https://support.kutethemes.com/offer/add
If you need to check something, you can provide me your full account. Because now you use a new domain, you should provide me and I will help you to check if there is any problem.
When you change something in Theme Options and nothing changes, please check with Edit your homepage, scroll down and disable the Meta box mode. You can refer to this document: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/
In case you disable it but there is no change, please provide me your admin account, I will help you to check
Thank you!
Regards,
Yame