• Customer

    Demo Import Failed

    Posted by: webagency_kootj Aug 3, 2020 at 16:14 (a month ago)
    I contacted you directly from your site https://kutethemes.com/question/ayvo-theme-demo-import-issue/ and i suggest you to fix database problem.

    I had to import demo content, option and loyout in a manual way becouse demo import process failed ( i think that there are problem with wp-admin-ajax.php, i try with two different host).

    1) i didn't use sql files in "Semple Data" directory this will be a problem?

    Anyway all demo content seems working correctly but i found another problem with slick script

    2) "slick.min.js:formatted:1385 Uncaught TypeError: Cannot read property 'slickSetOption' of undefined
    at a.fn.init.i.fn.slick (slick.min.js:formatted:1385)
    at HTMLDocument. (functions.min.js:1)" both in my site and in your demo.

    Regards

    Paolo

    p.s. your theme was installed on centroaccessori.eu but to see it you have to change local host file ( 93.186.242.55 centroaccessori.eu)

    p.s2. there is a problem with "editing ticket", after we click on save page doesn't redirect to original/live ticket.

    5f283809e14f8.png

  • Customer

    Posted by: yame, Aug 4, 2020 at 03:46 (a month ago)

    Hi @webagency_kootj,

    Could you please provide me your admin + FTP account?
    I would like to check your site. Then will help to re-install the theme.
    Just let me know the homepage you are interested in, I will import this for you

    Thank you!
    Yame
  • Customer

    Posted by: webagency_kootj, Aug 4, 2020 at 14:50 (a month ago)

    Now i get the demo content and layout i would like to know only two things:

    1) What are sql dumps for?

    2) slick slider issue is present also in your home demo. how we can fix it?

    regards
  • Manager

    Posted by: yame, Aug 6, 2020 at 10:18 (a month ago)

    Because you do not provide your admin account and screenshot. So we still do not understand.
    Please attach the screenshot then I will access your site to check. Thank you!
  • Customer

    Posted by: webagency_kootj, Aug 6, 2020 at 10:41 (a month ago)

    Slick slider problem is also in youtr online demo https://ayvo.kutethemes.net/ see the screenshoot attachments.

    In the second attachment there is your bundle/zip file where there are multiple sql file dumps so i would like to know if i have to import or not.

    To reply my questions site access isn't needed and more site now isn't online but in my local computer.

  • Manager

    Posted by: yame, Aug 13, 2020 at 18:57 (a month ago)

    Hi,

    Slick slider problem: My coder fixed this problem and he is going to update this on the new version of the theme. Please wait for the updated version on Themeforest then update for your site. Thank you!

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