HomeSupport systemWordPressHealthyFoodI cannot correctly install the site
  • Customer

    I cannot correctly install the site

    Posted by: cguerrar Aug 3, 2020 at 03:15 (3 year ago)
    I have problems to install the site, I must deactivate the Woocommerce plugin if a critical error does not come out. I also failed to install the demo .. I have never had this problem with other template providers.

    I really need your urgent help, if I have to pay for the installation I will.
    but I need to have this site working in the next 24 hours
  • Customer

    Posted by: yame, Aug 3, 2020 at 08:07 (3 year ago)

    Hi @cguerrar,

    Currently, when I access your admin account, I see this: https://prnt.sc/tt2208
    Could you please check it again and let me know when it works?
    Then I will continue to check for you

    Awaiting your reply
    Regards,
    Yame
  • Customer

    Posted by: cguerrar, Aug 3, 2020 at 15:33 (3 year ago)


    https://ditrento.tuidea.cl/wp-admin/

    It is ready, I must disable Woocommerce for it to work and get out of that error.
  • Manager

    Posted by: yame, Aug 4, 2020 at 03:16 (3 year ago)

    I already sent your issue to my coder and he will check for you soon.
    I will inform you when I get the answer. Thanks for your patience!
  • Manager

    Posted by: yame, Aug 12, 2020 at 14:25 (3 year ago)

    My coder said that you should re-install with the Single site. He guesses that when you installed WordPress, it happened this error: https://prnt.sc/tvgr76

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