• Customer

    iPad Pro - Menus not showing on Landscape

    Posted by: gdiazultra Jul 28, 2020 at 22:16 (2 months ago)
    Hello, using an ipad pro on landscape orientation the vertical menu and navigation menu are not being shown.

    This only happens with iPad Pro landscape orientation.

  • Customer

    Posted by: yame, Jul 29, 2020 at 01:32 (2 months ago)

    Hi @gdiazultra,

    Could you please provide me your admin + FTP access?
    I would like to check the issue in your site then will give you the answer later

    Awaiting your reply
    Regards,
    Yame
  • Customer

    Posted by: gdiazultra, Jul 29, 2020 at 03:57 (2 months ago)

    Hello Yame

    Shure!
  • Manager

    Posted by: yame, Jul 29, 2020 at 10:04 (2 months ago)

    Hi,

    This is the screenshot I test on my iPad:
    When you want to show the vertical menu, you have to click here: https://prnt.sc/tqfzoq
    And the menu will show like this: https://prnt.sc/tqg0gj

    Please check again then let me know

    Regards,
    Yame
  • Customer

    Posted by: gdiazultra, Jul 29, 2020 at 17:15 (a month ago)

    Hello

    Yes, with iPad works ok, but iPad Pro in landscape orientation does not show menus.

    You can try on Chrome using the inspect tool and selecting iPad Pro as the device.

    I include an screen shot.
  • Manager

    Posted by: yame, Jul 30, 2020 at 08:01 (a month ago)

    This is from my side: https://prnt.sc/tr0c3z
    I still see the vertical menu as on the real iPad. Even when I use the Responsive with the screen as yours: https://prnt.sc/tr0e6f The vertical menu still shows
  • Customer

    Posted by: gdiazultra, Jul 30, 2020 at 19:43 (a month ago)

    Yes at first works, when you just change to resposive mode on desktop, but if you reload page with ctrl-shift-r (cmd-shift-r on mac) then the problem happens.
  • Manager

    Posted by: yame, Aug 1, 2020 at 09:28 (a month ago)

    Yes, I did it also. And I still see the vertical menu there as in the screenshot I sent you above

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