• Customer

    I can't load any demos

    Posted by: rouge87 Jul 27, 2020 at 18:29 (18 days ago)
    After loading and installing the Armani theme, I can't load the Facemasks demo.

    I tried to upload the demo also through elementor following your instructions but I had as a result a very confused site. Probably 2 demos overlapped.
    I've been working for 3 days trying to upload a demo but I can't get it. Can you help me?

  • Customer

    Posted by: yame, Jul 28, 2020 at 08:35 (17 days ago)

    Hi @rouge87,

    If you don't mind, I will help you to re-install the theme with the home Facemask for your site.
    Otherwise, you can continue to click on the Install button of the homepage you want: https://prnt.sc/tprc8q

    Please check then let me know the result
    Regards,
    Yame
  • Customer

    Posted by: rouge87, Jul 28, 2020 at 16:14 (17 days ago)

    Unfortunately, I can't install the theme in any way.
    I would like the demo to be installed on my site exactly as you created it. I want all the content to be identical to the demo you proposed.

    I would also like to know how to install all your demos correctly!

    Thank you in advance for your help.
    Sure of your feedback, please give my regards.
  • Manager

    Posted by: yame, Jul 29, 2020 at 03:41 (17 days ago)

    Now I see you are using the demo Funiture.
    In case you want to use another homepage, you can click on the Install of any homepage you want: https://prnt.sc/tq9tc6
    Or you can refer to this documentation: https://armania.kutethemes.net/documentation/docs/faqs/how-to-build-default-template-by-using-elementor/2-1-build-pages/

    Hope that it is useful for you

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame
  • Customer

    Posted by: rouge87, Jul 29, 2020 at 12:46 (16 days ago)

    maybe I didn't make myself clear.
    I've already done the procedure you recommended but when I go to install the Facemasks demo, nothing happens. The demo is not installed.
    The same thing happens if I install the Fashion or plant demo.
    For this reason I installed the supply demo but it's not the demo I want. I need to install the Facemasks demo.
    Can you tell me how to do it?
    Can you install it for me?
  • Manager

    Posted by: yame, Jul 30, 2020 at 03:42 (16 days ago)

    Please check again your FTP access. We cannot connect. My coder is checking for you and help you to install the demo Face mask
    Thanks for your patience!
  • Manager

    Posted by: yame, Jul 30, 2020 at 07:51 (15 days ago)

    Please activate the theme: https://prnt.sc/tr07jo so that you can import all demos correctly
  • Customer

    Posted by: rouge87, Jul 30, 2020 at 08:28 (15 days ago)

    I tried to access my FTP and everything works fine. The access data I gave you is correct, I don't understand what the problem is .

    which of the data I gave you is wrong ?
    I tried to connect to FTP with filezilla and everything works.
  • Manager

    Posted by: yame, Jul 30, 2020 at 10:42 (15 days ago)

    Everything is done for you. We installed successfully the theme on your site. Pls check again then let me know
  • Customer

    Posted by: rouge87, Jul 30, 2020 at 18:53 (15 days ago)

    Thanks a lot, you guys are really great!

    I have another website on which I would like to install the fashion demo 2, could you do it for me?
    I'll write you the FTP and WP access data in private.
  • Manager

    Posted by: yame, Aug 3, 2020 at 00:51 (12 days ago)

    If you need any help, just provide the admin + FTP access. We will check and support all the things related to the theme.

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame

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