HomeSupport systemWordPressArmania Premium Version of YITH Quick View Doesn't ...
  • Customer

    Premium Version of YITH Quick View Doesn't work with Carparts

    Posted by: satnav Jul 26, 2020 at 23:35 (4 year ago)
    I purchased the premium version of Quick View and after installing it Quick View doesn't work.

    When you click on the quick view button on the products page it just loads in a grey bar below the footer.

    aus4wd.shop/shop
  • Customer

    Posted by: yame, Jul 27, 2020 at 09:54 (4 year ago)

    Hi @satnav,

    Could you please provide me your admin + ftp account?

    And take the screenshot for your question, then I will check for you

    Regards,
    Yame
  • Customer

    Posted by: satnav, Jul 27, 2020 at 10:27 (4 year ago)

    Sure thing. I’ve added the details to my response.
    See attached screenshot from my phone.
    4B829387-F9E4-4478-8F14-6C4D9627640F-5f1eac0952acc.png
  • Manager

    Posted by: yame, Jul 28, 2020 at 03:45 (4 year ago)

    Don't know why you have 2 Quickview icon.
    Please provide me your FTP access also. I will send your accounts to my coder and he will check for you
  • Customer

    Posted by: satnav, Jul 28, 2020 at 22:37 (4 year ago)

    Sure thing, Added.
  • Manager

    Posted by: yame, Jul 29, 2020 at 00:59 (4 year ago)

    It is not correct: https://prnt.sc/tq83rp
    Pls check again
  • Customer

    Posted by: satnav, Jul 29, 2020 at 07:45 (4 year ago)

    my apologies, please try again
  • Manager

    Posted by: yame, Jul 29, 2020 at 08:46 (4 year ago)

    Right now, I don't see the quick view icon on your products. Yesterday I saw it
    However, you are not using the default template of Woo and the theme to build. You used any plugin or by somehow, you customized these products. So we do not support all the things that do not relate to the theme.

    Hope you understand for this
  • Customer

    Posted by: satnav, Jul 29, 2020 at 23:25 (4 year ago)

    Hi,
    I changed the main shop page to a custom one as quick view wasn't working properly. The grey bar is still present at the bottom of the page even with a custom page, it is also on the home page.

    I have left all other shop pages with the default template see - https://aus4wd.shop/product-category/merchandise/

    hope you are able to fix this issue
  • Manager

    Posted by: yame, Jul 30, 2020 at 08:51 (4 year ago)

    Okay. I asked him again. Let him check then I will inform you later.
    Thank you!
  • Customer

    Posted by: satnav, Jul 30, 2020 at 23:50 (4 year ago)

    Great, Thank you :)
  • Manager

    Posted by: yame, Aug 1, 2020 at 03:23 (4 year ago)

    DONE. My coder updated theme for you. Pls clear the cache and check it again.

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715. It's really very worth with me.
    It will be the encouragement for us to do this job

    Thank you!
  • Customer

    Posted by: satnav, Aug 5, 2020 at 00:31 (4 year ago)

    Thanks for getting the coder to update the theme, it is still not displaying 100% correctly.

    See attached screenshot, there is no styling in the quick view?
    Screen-Shot-2020-08-05-at-10.29.54-am-5f29fddda0ff0.png
  • Manager

    Posted by: yame, Aug 6, 2020 at 01:33 (4 year ago)

    I also asked the coder to check again. Please be patient. I will continue to inform you when I get his answer
  • Manager

    Posted by: yame, Aug 6, 2020 at 02:30 (4 year ago)

    DONE: https://prnt.sc/tut2u6
    Please clear cache your browser and check your site again

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame

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