• Customer

    PLUGIN CAUSING BUG

    Posted by: cadunoronha Jul 23, 2020 at 17:07 (2 months ago)
    The plugin Ovic Addon Toolkit had to be deactivated as it is causing a bug in Wordpress. The update made available on Jul 22 did not fix the problem.

    Details

    Detalhes do erro
    ================
    Um erro do tipo E_ERROR foi causado na linha 217 do arquivo /home/testebid4fashioncom/teste.bid4fashion.com/public/wp-content/plugins/ovic-addon-toolkit/includes/admin/dashboard/dashboard.php. Mensagem de erro: Uncaught Error: Call to a member function setAuthentication() on null in /home/testebid4fashioncom/teste.bid4fashion.com/public/wp-content/plugins/ovic-addon-toolkit/includes/admin/dashboard/dashboard.php:217
    Stack trace:
    #0 /home/testebid4fashioncom/teste.bid4fashion.com/public/wp-content/plugins/ovic-addon-toolkit/includes/admin/dashboard/dashboard.php(36): Ovic_Addon_Welcome->auto_update()
    #1 /home/testebid4fashioncom/teste.bid4fashion.com/public/wp-content/plugins/ovic-addon-toolkit/includes/admin/dashboard/dashboard.php(489): Ovic_Addon_Welcome->__construct()
    #2 /home/testebid4fashioncom/teste.bid4fashion.com/public/wp-content/plugins/ovic-addon-toolkit/includes/admin/class-admin.php(55): require_once('/home/testebid4...')
    #3 /home/testebid4fashioncom/teste.bid4fashion.com/public/wp-includes/class-wp-hook.php(287): Ovic_Admin->includes()
    #4 /home/testebid4fashioncom/teste.bid4fashion.com/public/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
    #5 /home/testebid4fashioncom/teste.bid4fashion.com


  • Customer

    Posted by: yame, Jul 24, 2020 at 01:51 (2 months ago)

    Hi @cadunoronha,

    I got your issue.
    I will send your accounts to my coder to check. I will inform you when I get his answer.
    Thanks for your patience!

    Regards,
    Yame
  • Manager

    Posted by: yame, Jul 24, 2020 at 11:07 (2 months ago)

    My coder said that it might be because of your hosting prevented from the request. Our theme has an automatic update that needs to send the request. For example, the View Details of all plugins is prevented: https://prnt.sc/tnt6wm
    Please remove this prevent: https://prnt.sc/tnt76k. Let us can view details of your plugins.
    If the problem still occurs, we will continue to help you to check

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