• Customer

    Theme I selected to purchase and the one I received are different

    Posted by: jacobwildberry Jul 18, 2020 at 16:39 (2 months ago)
    I purchased the Techone theme to install the one listed at https://techone.kutethemes.net/home-08/ However, after loading the theme into my wordpress account, I am not able to select this theme/layout. I am only able to get the default layout given at https://techone.kutethemes.net/

    did I purchase the wrong product, or am I missing a configuration option?66

  • Customer

    Posted by: yame, Jul 20, 2020 at 01:36 (2 months ago)

    Hi @jacobwildberry,

    When you imported the demo data for your site, it means that you imported all demo pages. It will automatically get the default homepage to be your front end page.
    So, in case you want to use another homepage, you can go here to choose again: https://prnt.sc/tkwqat
    If your intention is another, please provide me your admin account, take the screenshot then I will check and give you the correct answer

    Regards,
    Yame
  • Customer

    Posted by: jacobwildberry, Jul 20, 2020 at 06:50 (2 months ago)

    Hello Yeme,
    Thank you. This really helped.
    I am now struggling with another problem. I removed categories from the demo product set and add my own categories. I did this through Product > Categories section of the admin panel. However, when I load the theme, i still can see the old categories, and I am not seeing my categories. For example:

    See Image1: This is the screen from my category page
    See Image2: This is how it shows up on the web site

  • Manager

    Posted by: yame, Jul 22, 2020 at 00:51 (2 months ago)

    So please provide your admin account, I will check for you

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